Headline

Product Manager with 8+ years experience | B2B SaaS | Workforce Engagement Platforms | Data-Driven Decision Making | Agile Management | Stakeholder Alignment | Product Roadmap Development

About

I am a Product Management professional with over 8 years of cross-functional experience, including more than 5 years dedicated to leading the end-to-end ownership of a B2B SaaS workforce engagement platform. My expertise lies in driving strategic product direction, scalability, and enterprise adoption, ensuring that our solutions meet evolving business needs and user behavior insights. I thrive on transforming operational inefficiencies into scalable platform capabilities, which has significantly optimized our service delivery models. Throughout my career, I have demonstrated a strong analytical orientation, leveraging product metrics and SQL-based insights to influence roadmap direction and enhance platform performance. I am recognized for my adaptability and learning agility, having successfully transitioned across operations, digital delivery, and product management roles. As a PMP-certified professional, I am committed to driving strategic product leadership initiatives across high-growth domains such as fintech and healthcare. Key achievements include launching self-service platform capabilities that reduced operational dependency by 40% and improving campaign setup turnaround time from 5 days to just 2 days. Additionally, I have successfully led the delivery of over 200 virtual and hybrid engagement events, ensuring high-quality execution and client satisfaction.

Location

Pune/Pimpri-Chinchwad Area

AI stack

anthropic apis

claude

gemini

manus

openai

Work experience

Product Manager at ExtraMile Engage, Aug 2021 - Present · 5 yrs, Mumbai, Maharashtra, India, In my current role as a Product Manager, I lead the end-to-end product ownership of a B2B SaaS employee engagement platform that serves over 100 organizations and 20,000 monthly active users. I define and execute the product roadmap, sprint priorities, and release strategy, ensuring alignment with business goals and client requirements. My responsibilities include driving product discovery, PRD development, and user story definition, which streamlines delivery across various modules. I collaborate with engineering, QA, design, and client-facing teams to ensure high-quality deployments and seamless release readiness. Achievements: I successfully launched self-service platform capabilities that reduced operational dependency by 40% and improved campaign setup turnaround time from 5 days to 2 days. Additionally, I have monitored and optimized product KPIs, achieving a 90% reduction in post-release issues through structured UAT processes.

Operations and Digital Experience Delivery Lead at ExtraMile Engage, Apr 2019 - Jul 2021 · 2 yrs 4 mos, Mumbai Area, India, In this role, I managed the end-to-end execution of over 200 virtual and hybrid engagement events for enterprise clients. I translated client requirements into structured execution plans and ensured seamless coordination across internal teams. My leadership in cross-functional delivery ensured high-quality execution of digital campaigns and interactive experiences. I standardized workflows and execution checklists, which improved delivery consistency and minimized last-minute execution risks.

Operations and Client Engagement Lead at ExtraMile Engage, Feb 2018 - Mar 2019 · 1 yr 2 mos, As the Operations and Client Engagement Lead, I executed over 30 corporate employee engagement programs, managing timelines, vendors, and on-ground delivery to ensure successful client outcomes. I coordinated with multiple clients and stakeholders, optimizing resource allocation and scheduling for monthly events. My focus on structured workflows improved consistency and scalability across recurring engagement programs.

Education

Diploma, Advertising, Media & Events, N.A.E.M.D

k.k wagh, Engineering, nirmala convent high school