Merlin George profile photo 1 on Tal

Merlin George

HR Business Partner| People Strategy | Organizational Development | Employee Experience

Bengaluru

6+ years of work experience

Fourth Frontier
May 20265 mosPresent

Bengaluru, Karnataka, India

Partnering with the CEO to drive people strategy and organizational effectiveness across the company. Overseeing HR operations, talent acquisition, employee engagement, and compliance across the organization. Leading HR transformation initiatives — including HRMS implementation (successfully brought in Greyt), policy formulation, process automation, and digitalization of HR functions. Driving change management across work culture, company policies, and organizational structure. Establishing performance management, workforce planning, and employee development frameworks. Leading employee retention efforts through regular 1:1 discussions, day-to-day engagement, and structured reporting. Managing grievance handling and employee relations to maintain a fair, transparent workplace. Designing and driving employee engagement initiatives. Coaching and mentoring managers and employees to build organizational capability. Formulating and releasing key policies, including Code of Conduct and interview policy; leading SOP reviews and policy releases. Building and managing the onboarding kit and employee experience journey. Driving employer branding initiatives to strengthen talent attraction. Leading compensation benchmarking to ensure market-competitive pay structures. Managing vendor relationships and negotiations, including HR technology and office space negotiations. Overseeing IT inventory management processes and coordination. Leading exit management, including interviews and offboarding processes. Handling legal discussions and document alterations related to HR policies. Providing strategic guidance on organizational development and change management initiatives. Utilizing HR metrics and insights to support workforce planning and business decision-making.
Accenture
May 20257 mosNov 2025

Lead a team of 17 HR professionals delivering HR services of two newly formed sub-teams during the transition phase and led them through process setup, documentation, and governance activities—successfully stabilising operations and moving the project into BAU. Act as primary HR contact for business stakeholders, coaching managers on policy, performance, engagement, and employee relations. Manage escalated employee cases, grievances, complex separations, and policy conflicts with discretion and risk mitigation. Drive the employee experience charter across engagement, recognition, feedback, coaching, and learning. Designed process maps, SOPs, and compliance documentation improving HR governance. Conduct team coaching, quality reviews, and capability-building sessions to ensure high-quality HR delivery.
Credit Suisse
Mar 20205 yrsFeb 2025

Pune

UBS
Mar 20205 yrsFeb 2025

Pune District, Maharashtra, India

Partnered closely with HRBPs, Legal, and Employee Relations to execute sensitive exit and restructuring processes. Managed high-impact employee relations cases during the post-acquisition integration period. Ensured 100% adherence to audit controls, severance frameworks, and legal compliance. Led audits, maintaining 95% compliance with HR risk controls. Drove HR digitization through BOT automations reducing manual workload by 90%. Delivered engagement initiatives improving new-hire experience by 90% and reducing early attrition by 95%.
Tata Communications
Aug 20198 mosMar 2020

Pune/Pimpri-Chinchwad Area

Education

Indian Institute of Management, Kozhikode

Human Resource Management and Analytics

Indian Institute of Management, Kozhikode

20221 yr2023

Master of Business Administration - MBA, Human Resources Management and Marketing

MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE

20152 yrs2017

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Merlin George on Tal

Headline

HR Business Partner| People Strategy | Organizational Development | Employee Experience

About

Currently serving as Senior Human Resources Manager at Fourth Frontier, partnering with the CEO to align people strategy with organizational objectives. Leading HR transformation efforts, including HRMS implementation, policy development, and process automation, while overseeing talent acquisition, employee engagement, HR Operations and compliance. Holding a Professional Certificate in HR Management and Analytics from IIM Kozhikode, with expertise in HR strategy, employee grievance handling, and training and development. Motivated to drive organizational growth and foster effective workforce planning and employee development frameworks.

Location

Bengaluru

Work experience

Senior Human Resources Manager at Fourth Frontier, May 2026 - Present · 5 mos, Bengaluru, Karnataka, India, Partnering with the CEO to drive people strategy and organizational effectiveness across the company. Overseeing HR operations, talent acquisition, employee engagement, and compliance across the organization. Leading HR transformation initiatives — including HRMS implementation (successfully brought in Greyt), policy formulation, process automation, and digitalization of HR functions. Driving change management across work culture, company policies, and organizational structure. Establishing performance management, workforce planning, and employee development frameworks. Leading employee retention efforts through regular 1:1 discussions, day-to-day engagement, and structured reporting. Managing grievance handling and employee relations to maintain a fair, transparent workplace. Designing and driving employee engagement initiatives. Coaching and mentoring managers and employees to build organizational capability. Formulating and releasing key policies, including Code of Conduct and interview policy; leading SOP reviews and policy releases. Building and managing the onboarding kit and employee experience journey. Driving employer branding initiatives to strengthen talent attraction. Leading compensation benchmarking to ensure market-competitive pay structures. Managing vendor relationships and negotiations, including HR technology and office space negotiations. Overseeing IT inventory management processes and coordination. Leading exit management, including interviews and offboarding processes. Handling legal discussions and document alterations related to HR policies. Providing strategic guidance on organizational development and change management initiatives. Utilizing HR metrics and insights to support workforce planning and business decision-making.

Team Lead at Accenture, May 2025 - Nov 2025 · 7 mos, Lead a team of 17 HR professionals delivering HR services of two newly formed sub-teams during the transition phase and led them through process setup, documentation, and governance activities—successfully stabilising operations and moving the project into BAU. Act as primary HR contact for business stakeholders, coaching managers on policy, performance, engagement, and employee relations. Manage escalated employee cases, grievances, complex separations, and policy conflicts with discretion and risk mitigation. Drive the employee experience charter across engagement, recognition, feedback, coaching, and learning. Designed process maps, SOPs, and compliance documentation improving HR governance. Conduct team coaching, quality reviews, and capability-building sessions to ensure high-quality HR delivery.

Senior Human Resources Specialist at Credit Suisse, Mar 2020 - Feb 2025 · 5 yrs, Pune

Senior Human Resources Specialist at UBS, Mar 2020 - Feb 2025 · 5 yrs, Pune District, Maharashtra, India, Partnered closely with HRBPs, Legal, and Employee Relations to execute sensitive exit and restructuring processes. Managed high-impact employee relations cases during the post-acquisition integration period. Ensured 100% adherence to audit controls, severance frameworks, and legal compliance. Led audits, maintaining 95% compliance with HR risk controls. Drove HR digitization through BOT automations reducing manual workload by 90%. Delivered engagement initiatives improving new-hire experience by 90% and reducing early attrition by 95%.

Junior Human Resources Advisor at Tata Communications, Aug 2019 - Mar 2020 · 8 mos, Pune/Pimpri-Chinchwad Area

Education

Human Resource Management and Analytics, Human Resource Management and Analytics, Indian Institute of Management, Kozhikode

Master of Business Administration - MBA, Human Resources Management and Marketing, MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE

Merlin George - Senior Human Resources Manager in Bengaluru | Tal