Headline

Team Lead - Motor Insurance Department @ NUON Connect Pvt Ltd | Insurance Underwriting, Client Satisfaction

About

A Bachelor of Commerce graduate with an ACCA credential from St. Agnes College, currently contributing as a Business Processing Associate at NUON Connect. Specializes in underwriting insurance policies for UAE-based clients, ensuring risk analysis through meticulous document verification while delivering tailored motor insurance solutions to meet client-specific requirements. At NUON Connect, collaborated with teams to streamline policy issuance and ensure seamless client satisfaction. Motivated by a commitment to accuracy and teamwork, aims to support organizational growth by leveraging communication expertise and a client-centric approach to enhance service delivery and operational efficiency.

Location

Mangaluru

Work experience

Team Lead - Motor Department at NUON Connect Pvt Ltd, Oct 2025 - Present · 9 mos, Mangaluru, Karnataka, India, • Leading and mentoring a team of 7 to achieve project and performance goals • Planning, assigning and monitoring daily tasks to ensure timely delivery • Acting as a key point of contact between management and the team • Resolving team issues, risks, and conflicts to maintain productivity • Ensuring adherence to quality standards and company processes

Business Processing Associate at NUON Connect Pvt Ltd, Mar 2024 - Oct 2025 · 1 yr 8 mos, Mangaluru, Karnataka, India, •Underwriting insurance policies for UAE based clients •Issuing motor insurance policies for the clients with the best offers •Analysing the risk in approving client applications by conducting proper document verification •Focusing on client satisfaction by giving their needs first priority

Process Executive at Cognizant, Aug 2022 - Feb 2024 · 1 yr 7 mos, Mangaluru, Karnataka, India, •Efficient and timely service deliver across teams for the clients •To maintain clean and error free files of the client applications based on their mortgage loan •Work closely with the functional leads to define overall strategies and process to increase productivity within the team •Assist staff in the smooth functioning of the process •Ensure client requirements are met on a day-to-day basis

HR Executive Intern at LUDIFU (Let Us Do It For U), Oct 2020 - Oct 2020 · 1 mo, Mangaluru, Karnataka, India

Assistant Event Coordinator at Hisrar Events & Celebrations, Apr 2016 - Mar 2017 · 1 yr, Mangaluru, Karnataka, India, •Understand requirements for each and every event •Plan the event with attention to financial and time constraints •Negotiate with vendors to achieve the most favourable terms •Handle, coordinate and oversee all event operations •Hire, train and oversee staff

Education

Bachelor of Commerce - BCom, ACCA, St. Agnes College, Mangalore-575002

ACCA