Strategic commercial leader with experience leading partnerships, developing product strategy roadmaps, negotiating complex agreements, and delivering meaningful portfolio growth.

On-site


Dallas-Fort Worth Metroplex



GDAACC Leadership Tomorrow

Bachelors, Accounting and Audting
University of Mumbai
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Download Tal BossStrategic commercial leader with experience leading partnerships, developing product strategy roadmaps, negotiating complex agreements, and delivering meaningful portfolio growth.
Strategic marketing leader with deep experience managing multi‑billion‑dollar co‑brand portfolios across travel and loyalty ecosystems. Expert in shaping product strategy, leading partner‑driven growth, and delivering double‑digit performance through acquisition, engagement, and retention. Experienced people leader skilled at developing high‑performing teams, aligning cross‑functional partners, and driving execution across complex co‑brand initiatives. Known for translating customer and financial insights into differentiated value propositions and influencing senior stakeholders across matrixed organizations.
Dallas-Fort Worth Metroplex
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cursor
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Sr. Manager Citi Co-Brand Existing Cardmember Engagement, and Retention Strategy at American Airlines, Dec 2022 - Present · 3 yrs 9 mos, On-site, Senior leader overseeing customer engagement and retention strategy to drive spend and top of wallet status. • Delivered sustained double-digit growth through data-driven segmentation and lifecycle marketing strategies. • Led multi-channel campaigns with incentive based spend rewards to engage various segments from inactive to stretching existing cardmembers, driving multi-million dollar incremental spend. • Collaborated with Citi, Mastercard, and internal teams to ensure alignment on customer strategy and risk management.
Head of Citi Co-Brand Product Strategy at American Airlines, Dec 2022 - Nov 2025 · 3 yrs, Senior leader responsible for strategy, roadmap, and go to market strategy for Citi/AAdvantage product portfolio. Directed cross-functional teams across marketing, finance, loyalty, and technology to execute long-term strategy. Influenced senior leaders across partners to align on product strategy and marketing priorities. Launched new mid-fee card and repositioned premium card, increasing acquisitions and engagement. Owned portfolio performance, financial forecasts, and executive level strategic recommendations.
Manager, Co-Brand Mastercard Network Strategy at American Airlines, Oct 2019 - Nov 2025 · 6 yrs 2 mos, Dallas-Fort Worth Metroplex, Led Mastercard network strategy and managed multi-million dollar budget to drive engagement and awareness. Directed 40+ experiential events, delivering a 13% lift in spend across key passion areas Oversaw national sponsorship of the Jonas Brothers’ 64 city tour to elevate brand visibility and cardmember value. Led omni channel brand campaign to strengthen awareness, acquisition and increase card spend.
GDAACC Leadership Tomorrow
Bachelors, Accounting and Audting, University of Mumbai