Staff Technical Program Manager | ThoughtSpot | IIT Kharagpur

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Singapore

Singapore



Bachelor of Architecture, Economics
Indian Institute of Technology, Kharagpur
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Staff Technical Program Manager with 14+ years in Program/Project Management, including 5+ years leading cloud, distributed systems, and GenAI product programs and reliability initiatives across globally distributed organizations spanning India, Singapore, and Southeast Asia. Known for bringing structure to ambiguity, establishing scalable operating mechanisms, and driving complex cross-functional programs from inception through enterprise adoption while influencing executive strategy and organizational change.
Bengaluru
claude
gemini
Staff Technical Program Manager at ThoughtSpot, Oct 2023 - Present · 2 yrs 11 mos, Bengaluru, Karnataka, India, As Staff Technical Program Manager at ThoughtSpot, I lead one of the organization's highest-visibility cloud modernization programs — AWS V2 Architecture — across 14 engineering teams, delivering platform-wide impact for 300+ enterprise customers and reduction in infrastructure spend. I partner closely with executive leadership on the technical and business strategy behind our software-to-cloud migration and ARR growth for a $27M+ product portfolio. Helped design and scale the execution frameworks now used across all 14 teams for quarterly planning and cross-team dependency management. Facilitated the Smart Apps Tiger Team — a cross-functional initiative spanning Engineering, Product, SRE, Customer Success, and Sales — to close enterprise scalability gaps for TS Embed customers. Owned Engineering Excellence as a program area, driving code quality and technical debt reduction through SonarQube adoption.
Senior Technical Program Manager at Khatabook, Mar 2022 - Sep 2023 · 1 yr 7 mos, Bengaluru, Karnataka, India, Led strategic programs across Core Web, DevOps, CRM, and ERP platforms spanning teams of up to 30 engineers and cross-functional stakeholders. Partnered directly with engineering teams on system design and service-dependency trade-offs for a distributed, microservices-based web platform, driving architecture reviews, production readiness, and operational reliability. Established scalable operating mechanisms for quarterly planning, release governance, PRD handoffs, testing standards, and knowledge transfer, significantly improving engineering execution predictability. Drove production excellence initiatives by strengthening incident management, accountability frameworks, and customer issue resolution processes across organizational products. Collaborated with Product, Analytics, Marketing, Data Engineering, and Infrastructure teams to align business priorities, roadmap execution, and platform delivery.
User Advocate at JLL, May 2020 - Apr 2021 · 1 yr, Singapore
Program Manager at JLL (Google Account), May 2020 - Apr 2021 · 1 yr, Improved First Day of Business (FDOB) documentation SLA adherence from 90% to 98% through governance and execution rigor. Drove cross-functional planning and prioritization across multiple teams, improving delivery predictability and stakeholder alignment. Partnered with engineering teams to improve quality metrics from 7.6 to 9.1 and resolved complex program dependencies and constraints.
Senior Project Manager at G8A Architecture & Urban Planning, Feb 2018 - Jan 2020 · 2 yrs, Singapore
Bachelor of Architecture, Economics, Indian Institute of Technology, Kharagpur