Headline

co-operate commerical manager

About

With 5 years of experience in customer support and operations, I have successfully managed branch operations, handled official communications, and resolved client queries with efficiency. My role involved collecting and analyzing monthly data, managing the company’s email ID on behalf of the MD, attending client calls, and ensuring timely resolution of billing and salary issues. I am skilled in compliance management, preparing MOMs for monthly meetings, and providing smooth coordination between clients and internal teams. My ability to handle multiple responsibilities with accuracy and professionalism has contributed to improved client satisfaction and seamless operations

Location

Delhi

Work experience

Corporate commerce manager at Swift sericuity pvt ltd, Apr 2022 - Present · 4 yrs 3 mos, Delhi, India, My job role includes managing all branch operations, collecting monthly data, handling the company’s official email ID and responding to queries on behalf of the MD, attending client calls and resolving their queries on time, addressing issues related to billing and guard salaries, ensuring compliance, and preparing MOM during monthly meetings."

Customer Service Support Manager at Amarpali steel pvt ltd, Mar 2023 - Sep 2025 · 2 yrs 7 mos

Education

M.com, Business Administration and Management, General, Indira Gandhi National Open University

Bachelor of Commerce - BCom, Business Administration and Management, General, Delhi University