---
title: "Megha Naik - Senior System Engineer in Udupi | Tal"
description: "Meet Megha Naik, Senior System Engineer @ Infosys | Computer Science based in Udupi."
image: "https://tal.club/meet/megha-26/share-image"
---

# Megha Naik on Tal

## Headline

Senior System Engineer @ Infosys \| Computer Science

## About

With a Bachelor of Engineering in Computer Science from Shri Madhwa Vadiraja Institute of Technology & Management, I currently contribute as a Senior System Engineer at Infosys\. My expertise lies in system monitoring, ticket analysis and prioritization, and ServiceNow ITSM\. I focus on ensuring seamless production system performance while maintaining compliance with service level agreements \(SLAs\)\. At Infosys, I collaborate with clients and cross\-functional teams to manage incidents and service requests effectively\. By analyzing and prioritizing tickets, I help maintain operational efficiency and proactively address system issues\. My goal is to bring a solutions\-driven mindset to every challenge and foster a supportive environment that drives collective success\.

## Location

Udupi

## Work experience

Senior System Engineer at Infosys, Feb 2022 \- Present · 4 yrs 6 mos, Mangaluru, Karnataka, India, Monitoring production systems, Handling incidents and service requests, Checking database and logs, Communicating with clients and internal teams, Ensuring SLA compliance\.

## Education

Bachelor of Engineering, Computer Science, Shri Madhwa Vadiraja Institute of Technology & Management, BANTAKAL

[View the original profile](https://tal.club/meet/megha-26)

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