---
title: "meetali rane - IT Production Support engineer in Mumbai | Tal"
description: "Meet meetali rane, IT Production Support Engineer with 4+ years of experience in supporting business-critical applications. based in Mumbai."
image: "https://tal.club/meet/meetali-rane/share-image"
---

# meetali rane on Tal

## Headline

IT Production Support Engineer with 4\+ years of experience in supporting business\-critical applications\.

## About

IT Production application Support with 4\+ years of experience in SQL support, Control\-M, monitoring tools, Service Now ticketing, Unix commands\.

## Location

Mumbai

## Work experience

IT Production Support engineer at Etraveli Group, Jul 2024 \- Feb 2026 · 1 yr 8 mos, • Provided L1 support for SQL databases and Unix\-based systems, ensuring high availability and performance\. • Optimized and automated job scheduling in Control\-M, reducing processing time by 30%\. • Investigated and resolved complex technical issues related to database performance, server slowdowns, and system failures\. • Utilized Unix commands for log analysis, system monitoring, and troubleshooting critical incidents\. • Managed and resolved ServiceNow tickets within SLA, ensuring minimal downtime and business impact\. • Developed and executed SQL scripts for data extraction, reporting, and process automation\. • all processes follow card network rules, regulatory requirements, and internal policies\.

IT Production Support at WNS Global Services, May 2022 \- Jul 2024 · 2 yrs 3 mos, • Handled 24/7 production support for mission\-critical applications\. • Managed and monitored Control\-M batch jobs, performed restarts and recovery during failures\. • Performed daily health checks, application monitoring, and log validations\. • Executed SQL queries for data validation, debugging, and application support\. • Troubleshot performance issues using Unix commands and log analysis\. • Provided incident, problem, and change management support in ServiceNow\. • Performed RCA for major incidents and recurring production issues\. • Coordinated with development, DBA, server, and L2/L3 teams for resolution\. • Created knowledge articles, job instructions, and incident documents for internal reference\. • Supported deployment and post\-production validation activities\.

Senior Consultant at Sutherland, Jul 2018 \- Mar 2020 · 1 yr 9 mos, • Executed airline refund and sales audits to identify ticketing discrepancies\. • Performed pre\-audit checks ensuring high audit accuracy and recovery\. • Raised ADMs for incorrect fare construction and ticketing errors\. • Reviewed fare displays, commissions, penalties, and airline rules\. • Coordinated with team members to resolve ADM disputes and audit queries\. • Maintained audit documentation in line with airline compliance standards\. • Utilized Amadeus CRS for ticket analysis and fare validation\.

Senior Consultant at Sutherland, Jul 2016 \- Jul 2017 · 1 yr 1 mo, • Conducted passenger audit reviews focusing on refunds and ticketing accuracy\. • Identified revenue leakages through detailed fare and ticket analysis\. • Raised ADMs for incorrect ticket issuance and fare violations\. • Interpreted fare rules, taxes, commissions, and airline audit policies\. • Resolved internal audit and ADM\-related queries efficiently\. • Ensured strict adherence to airline SOPs and compliance requirements\. • Worked extensively on Amadeus CRS\.

Associate at WNS Global Services, Jan 2015 \- Jun 2016 · 1 yr 6 mos, • Performed audits across Sales, Reissue, and Refund transactions\. • Conducted fare construction and fare audits to identify discrepancies\. • Raised ADMs for ticketing and fare calculation errors\. • Ensured accuracy of audit documentation and transaction records\. • Followed airline SOPs and audit compliance standards consistently\. • Coordinated with team members to resolve fare and audit\-related issues\. • Utilized Amadeus CRS for ticketing and audit validation\.

## Education

graduation, Shreemati Nathibai Damodar Thackersey Women's University

12th, Mumbai University Mumbai

[View the original profile](https://tal.club/meet/meetali-rane)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/meetali-rane#person",
      "name": "meetali rane",
      "url": "https://tal.club/meet/meetali-rane",
      "image": "https://tal.club/meet/meetali-rane/profile-photo.jpg",
      "description": "Meet meetali rane, IT Production Support Engineer with 4+ years of experience in supporting business-critical applications. based in Mumbai.",
      "jobTitle": "IT Production Support engineer",
      "worksFor": {
        "@type": "Organization",
        "name": "Etraveli Group"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "IT Production Support engineer"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Mumbai"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Shreemati Nathibai Damodar Thackersey Women's University"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Mumbai University Mumbai"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/meetali-rane#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/meetali-rane#webpage",
      "url": "https://tal.club/meet/meetali-rane",
      "name": "meetali rane on Tal",
      "description": "Meet meetali rane, IT Production Support Engineer with 4+ years of experience in supporting business-critical applications. based in Mumbai.",
      "dateModified": "2026-06-10T13:56:00.618Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/meetali-rane#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/meetali-rane/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/meetali-rane/profile-photo.jpg",
        "caption": "meetali rane profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```