Headline

Remote Healthcare Operations Manager | 8+ Years | Care Coordination | Telehealth Operations | Patient Success

About

As a Healthcare Manager at VITAONE , I oversee operations to ensure efficient workflows while focusing on optimizing patient outcomes. I work to integrate modern medical science with holistic wellness practices. My goal is to empower patients and their families with the knowledge and tools needed to take control of their health. By emphasizing patient-centric care and community-focused education, I strive to foster a culture of wellness and enable individuals to lead healthier lives.

Location

Gujarat

Work experience

Healthcare Manager at VitaOne, Nov 2025 - Present · 8 mos, Mumbai, Maharashtra, India, Lead end-to-end healthcare operations for wellness and elder-care services, ensuring quality care delivery and regulatory compliance Manage multidisciplinary teams including wellness professionals. Implement patient-centric care plans focused on physical, mental, and lifestyle wellness. Monitor service quality, resolve escalations, and drive continuous process improvements.

Health Care Manager at Livlong 365, Oct 2024 - Nov 2025 · 1 yr 2 mos, Thane, Maharashtra, India

Independent Health Coach | Yoga & Diabetes Care Specialist at Freelance, Oct 2022 - Sep 2024 · 2 yrs, Mumbai, Maharashtra, India, Blending Traditional Wisdom with Modern Medicine

DIABETES EDUCATOR at THE FAMILY CLINIC, Sep 2020 - Jul 2022 · 1 yr 11 mos, Mumbai, Maharashtra, India, Empowering Patients with Knowledge: Provided comprehensive diabetes education, answering medical questions and guiding patients through effective self-care practices, while referring to physicians for advanced medical concerns. Tailored Treatment Plans: Designed and issued personalized diabetes management plans, including dietary advice and treatment strategies, to help patients better control their blood sugar and improve overall health. Innovative Health Programs: Developed and implemented community-focused health education programs, integrating both modern medical science and holistic wellness practices, aimed at improving well-being and preventing chronic diseases. Family-Focused Care: Educated patients and their families on diabetes care, ensuring they had the tools and understanding to manage the condition effectively and support long-term health outcomes. Wellness Advocate: Leveraged my experience as a Yoga Instructor to incorporate mindfulness, stress reduction, and physical movement into health education programs, promoting a balanced and proactive approach to wellness.

ASSOSIATE MEDICAL SURVEILLANCE SPECIALIST at QuintilesIMS, Aug 2017 - Oct 2017 · 3 mos, Mumbai Metropolitan Region, Quick Adaptation to Technology: Rapidly learned and applied new technologies and software applications to streamline processes and improve efficiency in daily tasks. Data Evaluation for Research Studies: Conducted thorough data analysis and contributed to the successful execution of ongoing research studies, ensuring accuracy and compliance with research protocols. Compliance & Professional Training: Completed key certifications including LMS (Learning Management System) and HIPAA, staying updated on industry standards and maintaining strict confidentiality and compliance in all tasks.

Education

YOGA PROTOCOL INSTRUCTOR (MINISTRY OF AYUSH), YOGA (YPI LEVEL 1), SAYK YOGA KUTIR , THANE

DNHE Diploma in Nutrition and Health Education, Clinical Nutrition/Nutritionist, Indira Gandhi National Open University