---
title: "Md Sohail Ali - Senior Software Engineer in Hyderabad | Tal"
description: "Meet Md Sohail Ali, Senior Software Engineer | SRE & Production Operations | Driving 99.99% Uptime & 65% Toil Reduction | Banking Decisioning Platforms | OpenShift • Datadog • ServiceNow based in Hyderabad. AI stack includes claude."
image: "https://tal.club/meet/md-sohail-ali/share-image"
---

# Md Sohail Ali on Tal

## Headline

Senior Software Engineer \| SRE & Production Operations \| Driving 99\.99% Uptime & 65% Toil Reduction \| Banking Decisioning Platforms \| OpenShift • Datadog • ServiceNow

## About

High\-performing Site Reliability & Production Support Engineer with 5 years of experience managing Enterprise Decision Technology \(EDT\) ecosystems—supporting data flows, batch processes, and real\-time decision engines for acquisition, fraud, underwriting, portfolio decisioning, and collections\. I specialize in keeping complex, high\-concurrency environments running at 99\.99% availability while transforming reactive support into proactive reliability\. My day\-to\-day involves commanding P1–P4 major incidents, managing change workflows and deployments, monitoring 100\+ real\-time microservices, and ensuring seamless execution for 200\+ daily batch pipelines across a 300\-application ecosystem\. Key Impact & Expertise: Toil Reduction & Observability: Leveraged ServiceNow analytics and Datadog to optimize alerting workflows and drive a 65% reduction in monthly incident volume\. Ecosystem Scale & Tool Migrations: Supported the platform migration of 100\+ cloud\-native microservices from PCF to Red Hat OpenShift, alongside multi\-phase observability tool migrations from AppDynamics to Instana and finally to Datadog\. Incident Command & MTTR: Driving full\-lifecycle incident management, leading major incident bridge calls, and executing root cause analysis \(RCA\)\. Leadership & Operations: Serving as a Team Shadow Lead, mentoring junior engineers, and managing 24/7 on\-call shift rotations for high\-stakes financial networks\. Core Tech Stack: Red Hat OpenShift \(OCP\), Pivotal Cloud Foundry \(PCF\), Datadog, Kibana, ServiceNow, IBM Workload Scheduler \(IWS\), AutoSys, and Linux/Unix\.

## Location

Hyderabad

## AI stack

claude

## Work experience

Senior Software Engineer at Capgemini, Apr 2023 \- Present · 3 yrs 5 mos, Hyderabad, Telangana, India

Software Engineer at Capgemini, Aug 2021 \- Mar 2023 · 1 yr 8 mos, Hyderabad, Telangana, India

## Education

Bachelor of Technology \- BTech, Computer Science, Vidya Jyothi Institute Of Technology

[View the original profile](https://tal.club/meet/md-sohail-ali)

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