About
As a highly experienced professional with a total of 5 years in the field, I bring a wealth of knowledge and expertise to my work. My journey began at Delhi University, where I completed my graduation. Since then, I have been dedicated to continuously developing my skills and expanding my experience. For the past 3 years, I have served as a supervisor at Aadhar UIDAI, where I have gained valuable experience in managing and coordinating teams, as well as ensuring efficient operations. This role has allowed me to hone my leadership skills and develop a keen eye for detail. In addition, I have also spent 2 years in the fast-paced environment of Indra Gandhi International Airport, where I have been responsible for managing terminal operations. This experience has given me a deep understanding of the importance of efficiency, time management, and customer satisfaction. Throughout my career, I have been driven by a passion for excellence and a commitment to delivering results. My strong communication and problem-solving skills, combined with my ability to work under pressure, have allowed me to consistently meet and exceed expectations.
Work experience
Executive at IndiGo (InterGlobe Aviation Ltd), Mar 2026 - Present · 3 mos, Delhi, India, airport operation & Customer service, Manage end-to-end customer service, including check-in, boarding, and addressing passenger queries to ensure a seamless travel experience
Customer Service Executive at Delhi International Airport Ltd, Nov 2023 - Feb 2026 · 2 yrs 4 mos, Delhi, India
Customer Service Executive at Delhi International Airport Ltd, Nov 2023 - Jan 2026 · 2 yrs 3 mos, India, Terminal Operations Specialist | Passenger Safety & Experience | Emergency Response | Government Liaison | Vendor Management
Data Entry Operator at Unique Identification Authority of India (UIDAI), Sep 2019 - Jan 2023 · 3 yrs 5 mos, Rohini, Delhi, India, customer handling team management
-e6d24fce.jpg&w=3840&q=75)
