Md Farhan Firaq profile photo 1 on Tal

Md Farhan Firaq

Engineering Head @ Finovate Global | Infra & Data (Applied AI) | Driving Products from Zero‑to‑Production | 1 Exit | 1 Acquisition

Bengaluru

8+ years of work experience

Finovate Global
Nov 20242 yrsPresent

#1 Build Data Annotation,Infra & Analytics Teams. #2 Designed and Developed Unified Voice AI Platform AVIO, currently serves multiple Banks and Listed Companies, 1 Million Calls/Day. #3 Architect and oversee the development of scalable Voice AI platforms supporting real-time conversations. #4 Drive the integration of Speech-to-Text (STT), Text-to-Speech (TTS), Large Language Models (LLMs), and conversational AI pipelines. #5 Optimize latency, speech quality, interruption handling (barge-in), and conversation accuracy. Ensure high availability and reliability for mission-critical voice services. #6 Own cloud infrastructure strategy across AWS/GCP/Azure. #7 Optimize infrastructure costs through intelligent autoscaling, caching, and FinOps practices. #8 Improve platform observability using centralized logging, tracing, and monitoring. #9 Maintain disaster recovery and business continuity strategies. Led the architecture and engineering of cloud-based AI and inference platforms, focusing on scalable model deployment, real-time inference, workload orchestration, and production reliability. Designed and optimized GPU-backed AI workloads on AWS, evaluating compute capacity, concurrency, resource utilization, and infrastructure costs to support high-volume inference workloads. Architected containerized AI services using Docker and Kubernetes-oriented deployment patterns, enabling scalable, isolated, and repeatable deployment of AI workloads across environments. Built and optimized real-time voice AI and LLM inference pipelines, supporting concurrent workloads through WebSocket-based communication, asynchronous processing, and distributed service architectures.
May 20231 yr 6 mosOct 2024

Singapore

Founding Member/Engineer (Exited), Raised Venture Capital from Antler VC. Cloud Optimisation using AI & Caching as strategy, Making RDS to consume less compute, making significant green impact and generating product intelligence with minimum compute. #1 AI Agents and Predictive Analytics. #2 Cloud Optimization by Intelligent API Caching ,Database Query Optimization ,Connection Pooling Read Replicas Query Plan Analysis ,Index Optimization
Antler
May 20233 mosJul 2023

Singapore

Zimyo
Sep 20228 mosApr 2023

Gurugram

Responsible for Product Engineering & New Product Innovation, also helped to open up South Indian & UAE Business Vertical. #1 Mainly Engineering Team Building & New Integrations and Innovation. #2 Cloud Optimisation and Technical Vendor Management.
Microchip Payments(VoicePay)
Mar 20184 yrs 6 mosAug 2022

India/United States

Voice AI + Payments + Quantum Level Authentication Creators of VoicePe (Product Similar to UPI123Pay), An Innovative SDK that could process payments without Internet, Featured in Yourstory Bharat Edition, Winner at Elevate Award by Government of Karnataka, GoM Grant Award by Goverment Maharashtra. Worked with Haqean, to build SID-Q- Secure Identification using Quantum Randomness. 1.REST APIs,Cloud Telephony,TTS,STT and WebSockets 2.Event-Driven Architecture 3.Caching (Redis) 4.Message Queues (Kafka/RabbitMQ) 5. Core AWS- Lambda, ECS,Elastic Load Balancer (ALB/NLB), Auto Scaling Groups,Identity & Access Management ,Infrastructure as Code (IaC).

Md’s AI Stack

anthropic apis
anthropic apis
antigravity
antigravity
claude code
claude code
claude
claude
codex
codex
cursor
cursor

Education

Akshaya Institute of Technology, TUMKUR DIST

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

Akshaya Institute of Technology, TUMKUR DIST

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Headline

Engineering Head @ Finovate Global | Infra & Data (Applied AI) | Driving Products from Zero‑to‑Production | 1 Exit | 1 Acquisition

About

Currently leading Engineering at Finovate Global, overseeing Infra and AI Products. Past Roles: Data & Infra Engineering at Opta Tech (Singapore), Zimyo, Microchip Payments/Haqean, and Apricot Technologies. 🏆 #1 Built award-winning offline mobile payments tech – Featured in YourStory Bharat Edition. 🛡️ #2 Created anti-counterfeiting tech – Featured in Rochester Business Journal. 🛠️ #3 Open-source: Braille Learning Kit, Ranked Bronze in Instruction table. 🥇 #4 Distinguished Alumnus, winner of 3 national hackathons & 3 govt-funded projects.

Location

Bengaluru

AI stack

anthropic apis

antigravity

claude code

claude

codex

cursor

Work experience

Head of Engineering at Finovate Global, Nov 2024 - Present · 2 yrs, #1 Build Data Annotation,Infra & Analytics Teams. #2 Designed and Developed Unified Voice AI Platform AVIO, currently serves multiple Banks and Listed Companies, 1 Million Calls/Day. #3 Architect and oversee the development of scalable Voice AI platforms supporting real-time conversations. #4 Drive the integration of Speech-to-Text (STT), Text-to-Speech (TTS), Large Language Models (LLMs), and conversational AI pipelines. #5 Optimize latency, speech quality, interruption handling (barge-in), and conversation accuracy. Ensure high availability and reliability for mission-critical voice services. #6 Own cloud infrastructure strategy across AWS/GCP/Azure. #7 Optimize infrastructure costs through intelligent autoscaling, caching, and FinOps practices. #8 Improve platform observability using centralized logging, tracing, and monitoring. #9 Maintain disaster recovery and business continuity strategies. Led the architecture and engineering of cloud-based AI and inference platforms, focusing on scalable model deployment, real-time inference, workload orchestration, and production reliability. Designed and optimized GPU-backed AI workloads on AWS, evaluating compute capacity, concurrency, resource utilization, and infrastructure costs to support high-volume inference workloads. Architected containerized AI services using Docker and Kubernetes-oriented deployment patterns, enabling scalable, isolated, and repeatable deployment of AI workloads across environments. Built and optimized real-time voice AI and LLM inference pipelines, supporting concurrent workloads through WebSocket-based communication, asynchronous processing, and distributed service architectures.

Engineering Manager at Optatech pte ltd, May 2023 - Oct 2024 · 1 yr 6 mos, Singapore, Founding Member/Engineer (Exited), Raised Venture Capital from Antler VC. Cloud Optimisation using AI & Caching as strategy, Making RDS to consume less compute, making significant green impact and generating product intelligence with minimum compute. #1 AI Agents and Predictive Analytics. #2 Cloud Optimization by Intelligent API Caching ,Database Query Optimization ,Connection Pooling Read Replicas Query Plan Analysis ,Index Optimization

Entrepreneur in Residence at Antler, May 2023 - Jul 2023 · 3 mos, Singapore

AVP - Product & Engineering at Zimyo, Sep 2022 - Apr 2023 · 8 mos, Gurugram, Responsible for Product Engineering & New Product Innovation, also helped to open up South Indian & UAE Business Vertical. #1 Mainly Engineering Team Building & New Integrations and Innovation. #2 Cloud Optimisation and Technical Vendor Management.

Technical Lead/Co-founder at Microchip Payments(VoicePay), Mar 2018 - Aug 2022 · 4 yrs 6 mos, India/United States, Voice AI + Payments + Quantum Level Authentication Creators of VoicePe (Product Similar to UPI123Pay), An Innovative SDK that could process payments without Internet, Featured in Yourstory Bharat Edition, Winner at Elevate Award by Government of Karnataka, GoM Grant Award by Goverment Maharashtra. Worked with Haqean, to build SID-Q- Secure Identification using Quantum Randomness. 1.REST APIs,Cloud Telephony,TTS,STT and WebSockets 2.Event-Driven Architecture 3.Caching (Redis) 4.Message Queues (Kafka/RabbitMQ) 5. Core AWS- Lambda, ECS,Elastic Load Balancer (ALB/NLB), Auto Scaling Groups,Identity & Access Management ,Infrastructure as Code (IaC).

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Akshaya Institute of Technology, TUMKUR DIST