---
title: "Md Atif Perwez - Subject matter expert in Asansol | Tal"
description: "Meet Md Atif Perwez, Subject Matter Expert @ Amazon | Learning Data Analytics, Reporting Metrics based in Asansol."
image: "https://tal.club/meet/md-atif-perwez/share-image"
---

# Md Atif Perwez on Tal

## Headline

Subject Matter Expert @ Amazon \| Learning Data Analytics, Reporting Metrics

## Location

Asansol

## Work experience

Subject matter expert at Amazon, Apr 2024 \- Nov 2025 · 1 yr 8 mos, Kolkata, West Bengal, India

Customer Support at Amazon, Apr 2022 \- Nov 2025 · 3 yrs 8 mos, Processing issues from customers and communicated with other departments to resolve the problems in an average of 6 minutes\. Achieving required statistic performance according to center standards\. Maintaining set quality standards by ensuring tasks were completed and documented, decreasing ticket resolution time\. Collaborating with team members to resolve challenging claims and provided exceptional customer service to customers, receiving positive reviews from customer surveys\. Adhering to regulatory compliance standards for all customer interactions, ensuring 100% compliance score

Customer Support at Startek \(Aegis\), Oct 2019 \- Jul 2020 · 10 mos, Kolkata, West Bengal, India, Provided support and resolve issues for an online food delivery App\. Manage customer inquiries and complaints\. Addressed customer complaints and provided solutions with a first\-call resolution approach\. Worked efficiently in a fast\-paced environment, handling disgruntled customers with professionalism\.

## Education

Bachelor of Commerce, Accounting, Kazi Nazrul University

[View the original profile](https://tal.club/meet/md-atif-perwez)

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