---
title: "MD Arsalan - Customer Support Executive in Ranchi | Tal"
description: "Meet MD Arsalan, BCA Graduate | Aspiring Data Analyst | Data Science & AI | Python • SQL • Excel • Power BI based in Ranchi."
image: "https://tal.club/meet/md-arsalan/share-image"
---

# MD Arsalan on Tal

## Headline

BCA Graduate \| Aspiring Data Analyst \| Data Science &amp; AI \| Python • SQL • Excel • Power BI

## About

Turning ideas into solutions and challenges into opportunities — that’s what drives me\. I’m a BCA graduate \(2025\) who combined academics with real\-world experience, working 19 months at Concentrix in e\-commerce customer support and now with Digitide for the past 3 months\. Along the way, I’ve built skills in communication, problem\-solving, and adaptability while strengthening my technical foundation\. Always eager to learn, grow, and contribute to projects where technology meets people

## Location

Ranchi

## Work experience

Customer Support Executive at Digitide, May 2025 \- Present · 1 yr 2 mos, Noida, Provided end\-to\-end voice support to global customers by understanding their concerns, offering accurate solutions, and ensuring first\-call resolution\. Demonstrated excellent verbal communication skills, active listening, and customer\-focused problem\-solving\.

Customer Support Representative at Concentrix, Aug 2023 \- May 2025 · 1 yr 10 mos, Ranchi, Handled live chat queries for international customers, ensured quick resolution of issues, maintained service quality, and delivered excellent customer experience while following company guidelines and KPIs\.

## Education

BCA\(Ds&amp;Ai\), Computer Science, ICFAI University Jharkhand

[View the original profile](https://tal.club/meet/md-arsalan)

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