Headline

Network Engineer | IT Infrastructure & End-User Computing | Microsoft Azure | Entra ID | Intune | SCCM | Windows Administration | Incident & Service Management

About

I’m a Computer Science Engineer working in enterprise IT environments, primarily focusing on infrastructure, endpoint, and network operations. In my role, I handle identity and access management using Active Directory (AD) and Microsoft Entra ID, along with endpoint configuration and patch management through SCCM and Intune. I’ve also worked on device provisioning using Windows/Autopilot and regularly troubleshoot LAN/WAN connectivity, VPN access, DNS, and application-related issues. I enjoy analyzing incidents, identifying root causes, and ensuring systems remain secure, stable, and aligned with SLA standards.

Location

Bidar

Work experience

System Engineer at Apptad, Jul 2025 - Feb 2026 · 8 mos, Hyderabad, Served as an L2 System Engineer in Broadridge, Managing end-to-end ticket lifecycle while ensuring strict SLA adherence. Performed advanced troubleshooting across Windows systems, enterprise applications, and network-related issues. Administered identity and access management using Active Directory (AD) and Microsoft Entra ID, supported endpoint configuration and policy enforcement through SCCM and Intune, and facilitated device provisioning via Windows Autopilot to maintain secure, standardized, and high-availability IT operations.

IT Support at Nano pc World, Apr 2024 - May 2025 · 1 yr 2 mos, India, Served as an L2 IT Support Engineer, responsible for incident analysis, root cause identification, and resolution of system and infrastructure-related issues. Managed user administration, ensured SLA compliance, and contributed to maintaining high system availability in a managed IT environment.

Education

Bachelor of Engineering - BE, Computer Science, Visvesvaraya Technological University