Headline

Attended Maharishi Markandeshwar (Deemed to be University) Official

About

Providing end-to-end support for internal business applications that drive daily operational activities. Responsible for troubleshooting user issues related to system access, application errors, data updates, and service requests, ensuring minimal operational disruption. Collaborating closely with technical teams to escalate and resolve bugs while supporting continuous system enhancements and performance improvements. Contributing as part of the operations management team to address on-field challenges and ensure seamless service delivery. Monitoring application performance and managing support tickets while maintaining strict adherence to defined Service Level Agreements (SLA) and Turnaround Time (TAT) standards. Ensuring timely issue resolution, improving user experience, and supporting overall operational efficiency through structured processes and proactive coordination

Location

Ambala

Work experience

Front Desk Executive at Stanza Living, Nov 2025 - Present · 7 mos, Hyderabad, Telangana, India

Sales Intern at uc india, Jan 2025 - Apr 2025 · 4 mos, New Delhi

Education

Bca, Computer Science, Maharishi Markandeshwar (Deemed to be University) Official

Maharishi Markandeshwar (Deemed to be University) Official