Headline

Manager Inside Sales at Credflow | Ex Pagarbook | Ex Redcarpetup.com

About

Inside Sales Manager | SaaS & Fintech Sales | Team Leadership | Revenue Growth Sales professional with 7+ years of experience in SaaS, Fintech, and B2B sales, currently leading inside sales teams with a strong focus on revenue growth, team performance, and customer relationship management. Experienced in managing end-to-end sales operations including team handling, lead conversion, performance management, employee retention, shrinkage control, and sales strategy execution. Skilled at building motivated teams, improving productivity, and maintaining consistent target achievement in high-pressure sales environments. Over the years, I have worked closely with clients and teams to drive business growth through technology-driven solutions while ensuring strong team engagement and operational stability. Key strengths include: • Team Leadership & Sales Management • SaaS & Fintech Sales • Revenue Growth & Lead Conversion • Employee Retention & Shrinkage Management • Hiring, Training & Team Development • Client Relationship Management • Sales Strategy & Performance Improvement • B2B Sales & Negotiation I enjoy building high-performing teams, solving business challenges, and contributing to organizational growth through effective sales execution and leadership. Open to connecting with professionals across SaaS, Fintech, Sales Leadership, and Business Growth domains.

Location

Delhi

Work experience

Inside Sales Manager at CredFlow, Sep 2023 - Present · 2 yrs 10 mos, Noida, Uttar Pradesh, India, Managing 3 inside sales teams (30+ members) with responsibility for ₹3 Cr annual revenue target. Owning the complete inside sales funnel from lead generation to closure (B2B SaaS). Achieved 15% revenue growth in FY 2025–26 through improved execution and team performance. Improved demo conversion from 32% to 37% and lead-to-demo conversion from 9% to 12%. Handling an average ticket size of ₹13,000 while maintaining strong conversion quality. Ensuring consistent closure of ~250 deals per month across teams through performance tracking and coaching. Involved in hiring, onboarding, and building inside sales teams. Using LeadSquared and Pipedrive to track funnel metrics and improve conversions. Working closely with marketing and product teams to improve lead quality and campaign effectiveness.

Inside Sales Team Lead at CredFlow, Jun 2021 - Sep 2023 · 2 yrs 4 mos, New Delhi, Delhi, India

Team Lead at PagarBook, Jan 2021 - Jun 2021 · 6 mos, Led team to achieve monthly sales and revenue targets. Improved customer acquisition and engagement strategies. Analyzed sales performance and introduced process improvements. Conducted regular training and mentoring sessions to improve team output.

Area Sales Manager at Diamond Retail Mart Pvt. Ltd., Nov 2020 - Jan 2021 · 3 mos, Samastipur, Bihar, India

Territory Sales Manager Leader at RedCarpetUp.com, Jan 2019 - Dec 2019 · 1 yr, Delhi Area, India, Managed regional sales and client acquisition activities. Monitored competitor strategies and adjusted sales approach accordingly. Delivered performance reports and business insights to leadership. Conducted product and sales training sessions for team members.

Territory Sales Manager at RedCarpetUp.com, Mar 2018 - Dec 2018 · 10 mos, Greater Delhi Area

Education

Master of Business Administration, Finance, General, Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Science, Mathematics, Lalit Narayan Mithila University, Darbhanga