---
title: "Mazhar Ansari - Customer Service Representative level 2 in Mumbai | Tal"
description: "Meet Mazhar Ansari, Mazhar Alam Ansari based in Mumbai."
image: "https://tal.club/meet/mazhar-ansari/share-image"
---

# Mazhar Ansari on Tal

## Headline

Mazhar Alam Ansari

## Location

Mumbai

## Work experience

Customer Service Representative level 2 at TTEC, Jan 2024 \- May 2025 · 1 yr 5 mos, Mumbai, Maharashtra, India, Handled inbound and outbound communications across voice and email channels Provided after\-sales support and resolved urgent customer issues promptly Maintained compliance with ATH, quality standards, and customer satisfaction \(C\-SAT\) targets Supported team members in resolving complex hotel booking issues, ensuring seamless customer service

Relationship Manager at Bandhan Life, Dec 2016 \- Nov 2017 · 1 yr, Mumbai, Maharashtra, India, Engaged prospective clients, conducted needs assessments, and presented tailored insurance solutions to drive sales\. Provided end\-to\-end post\-sale support, ensuring smooth policy issuance and timely premium payments\. Fostered strong customer relationships to enhance retention and generate referral business\. Managed customer escalations, overseeing medical documentation and compliance processes\.

Customer Service Associate at Tech Mahindra, Dec 2014 \- Apr 2016 · 1 yr 5 mos, Mumbai, Maharashtra, India, Provided inbound support for UK customers across sales, service, and technical assistance\. Resolved customer queries efficiently, ensuring high satisfaction and positive service experiences\.

Sr\. Technical Support Executive at Sutherland, Aug 2011 \- Dec 2013 · 2 yrs 5 mos, Mumbai, Maharashtra, India, Delivered technical support for U\-Verse Internet, VoIP, and Cable TV services Resolved complex issues for U\.S\.\-based customers with a focus on customer satisfaction Handled challenging customer interactions with professionalism and empathy Managed escalated calls and provided assistance as a supervisor when needed

Sr\. Customer Service Advisor at Intelenet Global Services Private Ltd\., Jul 2008 \- Jul 2011 · 3 yrs 1 mo, Mumbai, Maharashtra, India, Supported UK customers with credit card services and account management Consistently achieved quality assurance standards and sales targets Resolved service\-related inquiries efficiently, ensuring customer satisfaction Promoted balance transfer options to customers, contributing to sales growth

[View the original profile](https://tal.club/meet/mazhar-ansari)

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