Headline

Aspiring Data Analyst | SQL | Python | Power BI | Mechanical Engineering Background

About

I am a versatile professional with over 3 years of experience spanning IT, finance, customer support, and mechanical engineering. As a System Engineer at Infosys, I developed full-stack solutions using HTML, CSS, JavaScript, Java, and RESTful APIs, ensuring seamless integration between front-end and back-end systems. My role at Sai Finance showcased his leadership, where he led a team of 10, achieving a 100% loan approval rate by streamlining processes and collaborating with banking partners. At Amazon, I excelled in virtual customer support, resolving issues efficiently while working remotely, demonstrating strong problem-solving and technical adaptability. My mechanical engineering background includes hands-on experience at RSB Transmission, where I optimized gear systems using CAD and improved assembly processes. Proficient in Python, SQL, ReactJS, and Bootstrap, I combines technical expertise with a passion for continuous learning, evidenced by my Full Stack Web Development certification. Beyond work, I am a state-level basketball player and university football team member, reflecting my teamwork and discipline. My achievements include delivering scalable IT solutions, driving customer success in finance, and enhancing operational efficiency in engineering—making me a dynamic professional with a proven track record across industries.

Location

Nagpur

Work experience

Customer Support Specialist at Amazon, Customer-Centric Interaction: The role primarily involves interacting with customers through various channels such as chat, email, or phone, ensuring a high level of customer satisfaction by resolving inquiries, complaints, and issues efficiently. Remote Work Environment: As a virtual position, the VCS role allows you to work from home, requiring strong time management, self-discipline, and the ability to work independently while maintaining productivity and quality standards. Problem-Solving and Technical Skills: The job requires strong problem-solving abilities and familiarity with Amazon's systems and processes. You'll need to quickly navigate various tools and resources to assist customers effectively

Finance Specialist at Sai Finance, Led a team of 10 in the Financing and Loan department to assist clients with the end-to-end loan application process. Assessed and evaluated clients loan application documents and escalated to Partnered Banking Services for loan approval and grant process. Ensured Customer Success with 100% Loan Approval rates for the clients, oversaw the transactional process between client and the organization post loan grant.

System Engineer at Infosys, Created structured, interactive and responsive web pages with HTML, CSS and JS ensuring accessibility and cross-browser compatibility. Utilized client-side scripting techniques in JavaScript for form validation and asynchronous communication with servers. Designed and implemented scalable back-end solutions using Java, including building RESTful APIs and managing databases with JDBC. Ensured seamless integration between front-end and back-end components of systems to deliver cohesive solutions. Tech Skills: NodeJS, AngularJS, RESTful APIs, HTML, CSS, Javascript, Bootstrap

Engineer Intern at RSB Transmission, Optimized Gear Arrangements: Arranged and configured gear components to meet precise application requirements, utilizing CAD software for visualization and optimization. Ensured Precise Integration: Proficiently fastened gear components using welding, bolting, and press fitting techniques, ensuring precise alignment and smooth operation. Streamlined Assembly Processes: Efficiently utilized assembly jigs and fixtures to streamline gear assembly, reducing errors and improving overall efficiency. Skilled in selecting appropriate gear types, calculating gear ratios, optimizing arrangements for efficient power transmission, torque specifications, tightening sequences, and alignment procedures to ensure precise integration and smooth operation of gear systems. Learned about materials compatibility and load requirements for effective fastening solutions. Experience in collaborating with manufacturing teams to design and implement customized assembly solutions for gear systems.

Education

Bachelor's degree, Mechanical Engineering, nagpur university

Master of Mechanical Engineering, nagpur university