Mayank Tushar profile photo 1 on Tal

Mayank Tushar

Program Manager(Operations) at Singularium technologies pvt ltd

Bengaluru

8+ years of work experience

Singularium Technologies
Oct 20223 yrs 11 mosPresent

Bengaluru

• Lead a dedicated team at Singularium Technologies to automate customer support tools, focusing on invoice digitization. • Progressed from Business Analyst to Program Manager, enhancing customer satisfaction through effective process improvements. • Foster collaboration and engagement within cross-functional teams, ensuring successful project delivery and operational workflow.
MoneyTap (a Freo product)
May 20225 mosSep 2022

Bengaluru

• Managed the complete lifecycle of loan applications, ensuring operational efficiency from lead generation to final approval. • Led a team of 25 resources, fostering collaboration and enhancing productivity within the operational framework. • Conducted thorough KYC verifications and facilitated seamless customer onboarding, ensuring compliance with regulatory standards.
Singularium Technologies
Apr 20211 yr 1 moApr 2022

Bengaluru, Karnataka, India

Mar 20182 yrs 2 mosApr 2020

New Delhi, Delhi, India

• Execution, Installation, Billing, Design study, testing and commissioning of Electrical activities of the project. • Conducting networking For wiring of Electrical and LV System. • Checking Electrical works concept reports and designs and drawings received from consultants. • Preparation of work schedules and carrying out resources planning and resource balancing .Tracking of work progress with respect to work schedule. • Coordinate with Project heads deputed at site regarding Electrical works. • Co-ordination with Architects, Consultant and Project Heads. • Discussing technical aspects of Electrical system with consultants and Project Heads. • Billing, costing and Reconciliation. • Site visit to check the quality and progress of the work.
Bharat Electronics Limited
Feb 20171 yr 1 moFeb 2018

Bengaluru, Karnataka, India

Mayank’s AI Stack

claude code
claude code
gemini
gemini
ChatGPT
ChatGPT
Zapier
Zapier

Education

International Institute of Information Technology Bangalore

Post Graduate Diploma, Data Science

International Institute of Information Technology Bangalore

20201 yr2021

Bachelor of Technology, electronics and communications

Sam Higginbottom Institute of Agriculture, Technology & Sciences, Allahabad

20114 yrs2015

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Headline

Program Manager(Operations) at Singularium technologies pvt ltd

About

Nearly 6 years of experience across operations, project coordination, and customer support within the Fintech, Communication, and Technology industries, with a consistent focus on enhancing operational efficiency. • Currently Program Manager at Singularium Technologies, leading a team focused on automating customer support tools — particularly invoice digitization — to ensure a seamless operational workflow. • Progressed through roles including Business Analyst, with proven expertise in leading cross-functional teams, improving customer satisfaction, and driving process enhancements through effective training, stakeholder alignment, and strategic insight

Location

Bengaluru

AI stack

claude code

gemini

ChatGPT

Zapier

Work experience

Program Manager at Singularium Technologies, Oct 2022 - Present · 3 yrs 11 mos, Bengaluru, • Lead a dedicated team at Singularium Technologies to automate customer support tools, focusing on invoice digitization. • Progressed from Business Analyst to Program Manager, enhancing customer satisfaction through effective process improvements. • Foster collaboration and engagement within cross-functional teams, ensuring successful project delivery and operational workflow.

Operational Specialist at MoneyTap (a Freo product), May 2022 - Sep 2022 · 5 mos, Bengaluru, • Managed the complete lifecycle of loan applications, ensuring operational efficiency from lead generation to final approval. • Led a team of 25 resources, fostering collaboration and enhancing productivity within the operational framework. • Conducted thorough KYC verifications and facilitated seamless customer onboarding, ensuring compliance with regulatory standards.

Business Analyst at Singularium Technologies, Apr 2021 - Apr 2022 · 1 yr 1 mo, Bengaluru, Karnataka, India

Electrical Site Engineer at Superwave communication and infra solution pvt ltd, Mar 2018 - Apr 2020 · 2 yrs 2 mos, New Delhi, Delhi, India, • Execution, Installation, Billing, Design study, testing and commissioning of Electrical activities of the project. • Conducting networking For wiring of Electrical and LV System. • Checking Electrical works concept reports and designs and drawings received from consultants. • Preparation of work schedules and carrying out resources planning and resource balancing .Tracking of work progress with respect to work schedule. • Coordinate with Project heads deputed at site regarding Electrical works. • Co-ordination with Architects, Consultant and Project Heads. • Discussing technical aspects of Electrical system with consultants and Project Heads. • Billing, costing and Reconciliation. • Site visit to check the quality and progress of the work.

Graduate Trainee at Bharat Electronics Limited, Feb 2017 - Feb 2018 · 1 yr 1 mo, Bengaluru, Karnataka, India

Education

Post Graduate Diploma, Data Science, International Institute of Information Technology Bangalore

Bachelor of Technology, electronics and communications, Sam Higginbottom Institute of Agriculture, Technology & Sciences, Allahabad