Headline

Business Unit Head @ MResult | P&L Ownership & GenAI Delivery for Pharma & Life Sciences | Turning AI Capability into Multi-Year Accounts | IIM-K MBA

About

Over the past decade I've helped pharma, life sciences, and healthcare enterprises turn complex technology problems into measurable commercial outcomes — and over the last few years, specifically into production GenAI. As Business Unit Head at MResult, I built a Generative AI delivery unit from the ground up: I own the P&L, run the full business-development motion myself, and lead a multi-year, multi-stream biopharma account spanning enterprise application modernisation, ongoing support, and GenAI in production. A few things I've learned to do well: Sell as a relationship, not a pitch. I run a CRM-led, peer-to-peer outreach system that gets past procurement filters into trusted-advisor conversations with CDOs, Chief AI Officers, and VPs of Technology — without leading with a deck. Build a delivery bench from scratch. Without budget for a senior tech lead, I manufacture a leadership layer out of mid-level engineers and freshers using structured assessment, evidence-based calibration, and capability-building POCs — engineered so the unit doesn't depend on any single person, including me. Make AI investments pay back commercially. From document-intelligence and RAG assistants to AI-powered commercial intelligence platforms delivering 60%+ cost savings, I focus on solutions that actually move the needle, then expand them into the next workstream. Currently deepening the strategic lens with an MBA at IIM Kozhikode. If you're working through IT, AI, or data decisions in a regulated environment — or just want to trade notes — let's connect.

Location

Bengaluru

Work experience

Director - Business Unit Head at MResult, Jan 2024 - Present · 2 yrs 9 mos, Bengaluru, Built and lead a self-sustaining GenAI delivery business unit serving global pharma and life sciences clients — owning pipeline, deal closure, delivery governance, and full P&L. ▪ Own full P&L across a $2M+ annual book of business, sustaining 60–65% gross margins through lean delivery architecture ▪ Grew the unit from early-stage to a consistent revenue engine — $1M+ in new logos and $1M+ in repeat business, ~$250K average deal size ▪ Lead a multi-year strategic biopharma account across four parallel workstreams: SharePoint/M365 application modernisation, a support retainer, a GenAI MVP now moving to AWS-native production, and a React-based GenAI application ▪ Run a CRM-led, relationship-first BD motion targeting senior decision-makers (CDOs, Chief AI Officers, VPs of Technology) — built to convert into multi-year, multi-workstream accounts ▪ Manufacture an internal leadership layer through structured capability development, growing team capability 4x without senior-hire dependency

Senior Solution Architect at MResult, Apr 2023 - Jan 2024 · 10 mos, Bengaluru, Karnataka, India, ▪ Analyzed market trends and emerging technologies to provide strategic guidance and ensure alignment with industry best practices. ▪ Lead cross-functional teams in the development and implementation of customized SharePoint and Microsoft 365 solutions tailored to meet client objectives.

Solution Architect at MResult, Apr 2021 - Apr 2023 · 2 yrs 1 mo, Bengaluru, Karnataka, India, ▪ Provided technology-driven enterprise solutions for over 50 business requests pertaining to SharePoint Online/M365, resulting in improved collaboration and streamlined processes for the partners. ▪ Successfully executed end-to-end project lifecycles for 15+ projects, encompassing project planning, functional design, technical analysis, scripting, risk analysis, and functional testing, within deadline and budget constraints. ▪ Demonstrated the ability to support multiple businesses by managing and delivering projects worth over $10 million, through project management, pre-sales, proposals, and implementation of best practices. ▪ Grew the SharePoint talent capital by 400% over the course of 2 years by managing capacity, capability, utilization, and attrition as the CoE lead, providing support to the CoE team.

Technology Analyst at Infosys, Dec 2017 - Oct 2019 · 1 yr 11 mos, Bengaluru Area, India, ▪ Spearheaded the development of 3 sophisticated system for M365/SP 13 environment applications, utilizing advanced scripting, REST API, and Power Apps methodologies. ▪ Led a successful transformation of a Fortune 20 finance client's Lotus Notes to SharePoint Online, resulting in a 30% increase in overall system performance, with significant process improvements. ▪ Migrated 50,000+ records with 99% accuracy and re-engineered workflows for faster processing. ▪ Hands-on development, migration, troubleshooting, configuration changes, and support activities were completed for 3+ projects with a 95% success rate, resulting in increased efficiency and productivity.

Software Engineer at LTI - Larsen & Toubro Infotech, Oct 2014 - Nov 2017 · 3 yrs 2 mos, Mumbai, Maharashtra, India, ▪ Gained proficiency in SharePoint technology, achieving hands-on experience in ASP .NET C#, JavaScript Object Model, and REST API methodologies. ▪ Successfully developed and migrated applications within the SharePoint 2010 environment, resulting in the completion of 10+ projects within the deadline and budget constraints. ▪ Maintained a high standard of quality in all deliverables, ensuring that all results met or exceeded client expectations. ▪ Demonstrated a strong work ethic and keen attention to detail, resulting in a 98% accuracy rate in all work performed.

Education

Master of Business Administration - MBA, Indian Institute of Management, Kozhikode

Bachelor of Technology (B.Tech.), Computer Science, Dr. A.P.J. Abdul Kalam Technical University