Customer Support Executive at GenieVerse Logistics LLC

Nagpur, Maharashtra, India

Nagpur, Maharashtra, India

Nagpur, Maharashtra, India

Bachelor's Degree, BCCA
Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)
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Nagpur
Customer Support Executive at GenieVerse Logistics LLC, Dec 2025 - May 2026 · 6 mos, Nagpur, Maharashtra, India, At Genieverse Logistics, I managed trucking operations, including route planning, sourcing trucks based on pricing and availability, and negotiating rates with truck drivers and brokers. I coordinated shipments to ensure timely pickups and deliveries, built relationships with carriers, and sourced new transport partners when needed. Working in a fast-paced startup environment helped me strengthen my problem-solving, negotiation, and operational coordination skills.
Business Development Executive at GenieVerse Logistics LLC, Jul 2024 - Aug 2025 · 1 yr 2 mos, Nagpur, Maharashtra, India, At Genieverse Logistics, I managed trucking operations, including route planning, sourcing trucks based on pricing and availability, and negotiating rates with truck drivers and brokers. I coordinated shipments to ensure timely pickups and deliveries, built relationships with carriers, and sourced new transport partners when needed. Working in a fast-paced startup environment helped me strengthen my problem-solving, negotiation, and operational coordination skills.
Customer Service Executive at Hexaware Technologies, Apr 2024 - Jul 2024 · 4 mos, Nagpur, Maharashtra, India, At Hexaware Technologies, I worked as a Customer Service Associate for an International e-commerce process, where I assisted customers with order-related queries, payments, account concerns, and issue resolution through effective communication and problem-solving. I focused on delivering a positive customer experience, handling inquiries efficiently, and ensuring customer satisfaction in a fast-paced support environment.
Bachelor's Degree, BCCA, Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)