Mayank Mehrotra profile photo 1 on Tal

Mayank Mehrotra

Associate Product Manager @Osfin | Fintech & AI Products | Payments, Reconciliation, GTM | Ex-Juspay

Bengaluru

6+ years of work experience

Osfin.ai
Jan 20269 mosPresent

On-site

• Own end-to-end product lifecycle for AI-powered reconciliation features — from discovery and PRD authorship to GTM coordination across data science, engineering, QA, and finance ops. • Define and track OKR-aligned launch metrics (match rate improvement, exception reduction %, time-to-reconcile), enabling empirical validation of each product bet post-launch. • Conduct user research sessions with finance ops teams to surface operational friction; translate findings into prioritized backlog items, reducing rework cycles by ~20%. • Perform competitive analysis on reconciliation and financial close tools to inform product positioning and roadmap sequencing. • Standardize user story and acceptance criteria templates across squads, improving sprint predictability and aligning delivery cadence to quarterly OKRs.
JUSPAY
Jan 20251 yr 1 moJan 2026

• Led GTM launch of the CRED Cashback Offers program — owned milestone planning, dependency mapping, and cross-functional alignment, achieving a 10% increase in merchant prepaid share with zero critical escalations at launch. • Defined north star metrics and KPIs for payment performance programs; built real-time dashboards in Grafana and Kibana — directly informing quarterly roadmap decisions. • Established a structured RCA practice combining SQL, Kibana, and Grafana, contributing to a 40% reduction in recurring production issues. • Designed and institutionalized a delivery framework (RACI matrices, JIRA dashboards, dependency maps) adopted as the standard operating model across the team. • Triaged 100+ enterprise client escalations; translated technical data into executive-ready impact assessments across 3+ concurrent programs.
JUSPAY
Jun 20231 yr 7 mosDec 2024

Bengaluru

• Owned defect prioritization and bug triage across 5+ product squads — developed structured impact-severity frameworks adopted team-wide. • Collaborated with engineering and product teams on release readiness criteria, acting as the quality gate before each sprint deployment. • Built test automation pipelines using Kibana and Jenkins, reducing manual QA effort by ~30% and surfacing systemic failure patterns for product teams.
JUSPAY
Aug 202211 mosJun 2023

Bengaluru, Karnataka, India

CodeChef
Jul 20211 yr 2 mosAug 2022

Jun 20211 yr 3 mosAug 2022

Oct 20201 yr 11 mosAug 2022

Mayank’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
lovable
lovable
notion
notion
obsidian
obsidian

Education

GL bajaj institute of technology and management

Bachelor of Technology - BTech, Mechanical Engineering

GL bajaj institute of technology and management

20194 yrs2023

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Headline

Associate Product Manager @Osfin | Fintech & AI Products | Payments, Reconciliation, GTM | Ex-Juspay

About

PM with 3+ years in fintech building AI-powered products and payment infrastructure at scale. At Osfin.ai, I lead end-to-end development of AI reconciliation features — owning discovery, PRD authorship, OKR-aligned metric definition, and GTM coordination across data science, engineering, and finance ops teams. At Juspay, I drove the GTM launch of the CRED Cashback Offers program, achieving a 10% lift in merchant prepaid share, retained 80+ merchants through product-led engagement strategies, and reduced recurring production issues by 40% through structured RCA practices. My approach is discovery-first — I run user research sessions, map operational friction, perform competitive analysis, and validate assumptions before committing to a roadmap. Once aligned, I own execution end-to-end: writing acceptance criteria, coordinating cross-functional sprints, tracking north star metrics, and monitoring post-launch adoption to close the feedback loop. I'm equally comfortable in a SQL dashboard investigating a metric drop as I am in a roadmap review aligning business and engineering priorities. I've built real-time performance dashboards in Grafana and Kibana, institutionalized JIRA-based delivery frameworks adopted across teams, and triaged 100+ enterprise client escalations into executive-ready impact assessments. Core skills: Product Strategy · OKRs · Go-to-Market · PRD Writing · User Research · A/B Testing · Competitive Analysis · Agile · JIRA · SQL · Grafana · Kibana

Location

Bengaluru

AI stack

claude code

claude

gemini

lovable

notion

obsidian

Work experience

Associate Product Manager at Osfin.ai, Jan 2026 - Present · 9 mos, On-site, • Own end-to-end product lifecycle for AI-powered reconciliation features — from discovery and PRD authorship to GTM coordination across data science, engineering, QA, and finance ops. • Define and track OKR-aligned launch metrics (match rate improvement, exception reduction %, time-to-reconcile), enabling empirical validation of each product bet post-launch. • Conduct user research sessions with finance ops teams to surface operational friction; translate findings into prioritized backlog items, reducing rework cycles by ~20%. • Perform competitive analysis on reconciliation and financial close tools to inform product positioning and roadmap sequencing. • Standardize user story and acceptance criteria templates across squads, improving sprint predictability and aligning delivery cadence to quarterly OKRs.

Associate Program Manager(APM) at JUSPAY, Jan 2025 - Jan 2026 · 1 yr 1 mo, • Led GTM launch of the CRED Cashback Offers program — owned milestone planning, dependency mapping, and cross-functional alignment, achieving a 10% increase in merchant prepaid share with zero critical escalations at launch. • Defined north star metrics and KPIs for payment performance programs; built real-time dashboards in Grafana and Kibana — directly informing quarterly roadmap decisions. • Established a structured RCA practice combining SQL, Kibana, and Grafana, contributing to a 40% reduction in recurring production issues. • Designed and institutionalized a delivery framework (RACI matrices, JIRA dashboards, dependency maps) adopted as the standard operating model across the team. • Triaged 100+ enterprise client escalations; translated technical data into executive-ready impact assessments across 3+ concurrent programs.

Lead Quality Analyst at JUSPAY, Jun 2023 - Dec 2024 · 1 yr 7 mos, Bengaluru, • Owned defect prioritization and bug triage across 5+ product squads — developed structured impact-severity frameworks adopted team-wide. • Collaborated with engineering and product teams on release readiness criteria, acting as the quality gate before each sprint deployment. • Built test automation pipelines using Kibana and Jenkins, reducing manual QA effort by ~30% and surfacing systemic failure patterns for product teams.

Quality Analyst Intern at JUSPAY, Aug 2022 - Jun 2023 · 11 mos, Bengaluru, Karnataka, India

Events Lead at CodeChef, Jul 2021 - Aug 2022 · 1 yr 2 mos

Core Team Lead at Entrepreneurship Development Cell(GLBITM), Jun 2021 - Aug 2022 · 1 yr 3 mos

Executive Member at Institute of Innovation Council (IIC) GLBITM, Oct 2020 - Aug 2022 · 1 yr 11 mos

Education

Bachelor of Technology - BTech, Mechanical Engineering, GL bajaj institute of technology and management