Headline

Product Manager | AI & GenAI Products | Platform Strategy | LLMs | APIs | FinTech | B2B SaaS

About

Product Manager with 6+ years of experience across Product Management and Software Engineering, building AI-powered platform products, fraud & risk solutions, and automation systems in FinTech and Conversational AI. I enjoy solving complex platform challenges by combining product strategy, customer insights, and Generative AI to deliver measurable business outcomes. At Perfios, I lead product initiatives for a bank statement analysis platform processing 400K+ documents daily, partnering with engineering, operations, and business teams to improve document intelligence, fraud detection, platform scalability, and operational efficiency. My work includes defining product strategy and roadmaps, modernizing rule-based systems using LLMs, and building AI-driven automation that improves customer experience and business performance. Previously, I worked at Saarthi.ai, driving product discovery, roadmap planning, and feature delivery for enterprise conversational AI products, and at Yellow.ai, where I built high-scale conversational AI solutions, giving me a strong technical foundation for building AI-first products. Core Expertise • AI Product Management • Generative AI & Large Language Models (LLMs) • Platform Product Management • Product Strategy & Roadmapping • Product Discovery & Customer Research • Cross-functional Leadership • FinTech, Fraud & Risk • APIs & Platform Integrations • Data-driven Product Decisions • Agile Product Development I’m passionate about building intelligent products that solve complex customer problems at scale and am always happy to connect with product leaders, engineers, founders, and teams building the future of AI.

Location

Bengaluru

AI stack

claude code

gemini

ollama

openai

replit

huggingface

Work experience

Product Manager at Perfios, Mar 2023 - Present · 3 yrs 6 mos, Bengaluru, Karnataka, India, Leading AI-powered platform initiatives for a bank statement analysis platform processing 400K+ documents daily. Own product strategy, roadmap, and execution for document intelligence, fraud detection, and workflow automation, partnering closely with engineering, operations, and business teams to deliver scalable customer outcomes. Key Responsibilities & Impact • Defined the product vision and roadmap for modernizing rule-based document parsing into an AI-powered platform using Google Gemini, reducing 53% of unstructured document edge-case failures and driving significant monthly revenue growth through improved automation and parsing accuracy. • Led customer discovery and collaborated with banking partners, operations, and engineering teams to identify platform bottlenecks, establish product KPIs, and prioritize roadmap investments across parser accuracy, processing latency, and exception resolution. • Designed a unified data schema for Bank Statement Analysis and Net Banking products, standardizing data exchange across multiple downstream systems and improving platform reliability. • Built an AI-powered exception management workflow using GPT-4o to automate validation of 10K+ daily exception logs, filtering 45% of invalid documents and significantly improving operational efficiency and customer success. • Led product initiatives for document intelligence by leveraging Microsoft DiT and FAISS-based similarity matching, reducing duplicate layouts by 45% and enabling faster issue resolution across production document formats. • Partnered with engineering teams to extend document intelligence capabilities into fraud detection through multimodal verification, improving automated fraud and tamper detection accuracy by 11%. • Evaluated build-vs-buy strategies for internal platform infrastructure, replacing third-party tooling with an in-house solution to reduce operational costs and improve telemetry visibility.

Associate Product Manager at Saarthi.ai, Aug 2022 - Mar 2023 · 8 mos, Bengaluru, Karnataka, India, Led product discovery and feature execution for an enterprise B2B Conversational AI platform, partnering with engineering, design, and business stakeholders to build scalable AI solutions for retail and debt collection use cases. Key Responsibilities & Impact • Conducted customer discovery, competitive analysis, and market research to identify product opportunities and validate enterprise customer needs. • Defined product requirements, authored PRDs, and collaborated with engineering teams to deliver AI-powered features aligned with business objectives and customer feedback. • Owned roadmap prioritization for multiple product initiatives, balancing customer requirements, technical feasibility, and business impact. • Designed a multilingual conversation analytics dashboard to help enterprise customers monitor live bot performance, identify conversation drop-offs, and improve user engagement. • Built product analytics frameworks and data tracking to measure feature adoption, customer behaviour, and product performance, enabling data-driven roadmap decisions. • Worked closely with engineering, QA, design, and customer success teams to drive successful product launches in an Agile development environment. • Received the Spotlight Award – Stellar Performance for delivering high-impact product initiatives under ambiguity.

Software Engineer at Yellow.ai, Aug 2020 - Aug 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Developed and scaled enterprise conversational AI solutions for global customers, building backend services, NLP workflows, and platform integrations that supported millions of automated customer interactions. Collaborated closely with product managers, solution architects, and enterprise customers to deliver scalable AI capabilities. Key Responsibilities & Impact • Developed and optimized 40+ high-traffic conversational AI workflows using Node.js and custom NLP engines, supporting enterprise customers across Southeast Asia. • Built and maintained REST API integrations between conversational AI services and enterprise platforms, including Salesforce and Razorpay, improving interoperability and reducing response latency. • Collaborated with product managers and solution architects to translate customer requirements into scalable backend solutions for enterprise deployments. • Improved platform performance, reliability, and maintainability by optimizing backend services and API workflows for high-volume production environments. • Supported customer onboarding and enterprise implementations by troubleshooting production issues and delivering scalable technical solutions. • Worked in Agile cross-functional teams with engineering, QA, product, and customer success to deliver customer-facing AI capabilities. • Received the Appreciation for Responsibility & Commitment award for contributions to platform quality and high-scale engineering initiatives.

Education

Bachelor of Engineering, Mechanical Engineering, LNCT Group of Colleges