Headline

Product Leader 🌟 | Scalability Expert 🚀 | AI Products | Ex-upGrad, Porter, Intel Labs

About

Love taking a product from Ideation to Customers. Building Data-Driven Products at CaaStle (Formerly Gwynniebee) a fashion technology company aka Netflix of Apparel industry. Lead efforts in Dynamic Pricing, Personalization, Recommendation System for Premium users, Acquisition, retention and product Discovery. Built recommendation Engine for new users. Significantly increased Cross Selling and Upselling for old customers. Worked with National Instruments, for development and testing of the algorithm for different RF standards. Developed measurement API for NI-RFmx. Worked as Research Intern at Intel Labs, on Conception to Production for Wearable Computing product using compression sensing leading to improved performance of IoT devices manyfold. Key Strengths: + Well versed with Product Thinking, Development, SDLC, and User Experience improvement. + Design Thinking, Development, Debugging and Testing. + Strong Problem Solving and Analytical Skills + Proactive and Enthusiastic Always looking for an Exciting challenge, reach out to me at: mayankgarg.bitspilani@gmail.com or +91-8187016777 Thank you for visiting my profile.

Location

Bengaluru

AI stack

claude

gemini

midjourney

notebooklm

notion

openai

Work experience

Head of Product Management at Bosch, Jun 2024 - Present · 2 yrs 3 mos, Head of Product & Technical Business Manager (Deputy General Manager) for ParkZeus which is Bosch's smart parking and mobility solutions business. ✅ Leading product and business strategy for a B2B smart parking platform combining hardware, IoT, and SaaS solutions across government, enterprise, and commercial use cases. ✅ Spearheaded the transformative journey of ParkZeus, a pioneering platform for revolutionizing the parking landscape in India. Responsible for driving product development and go-to-market strategies. ✅ Strategic Leadership: Identified Market, Segments, Sizing, Pricing, Product Market Fitments, Business plan and GTM strategy aligned with Bosch's vision. ✅ Product Leadership: Designed and executed product roadmap aligned with business plan and revenue growth including introduction of Payment products, Industrial solutions ✅ Design pricing and packaging strategies for modular offerings across diverse customer segments ✅ Lead cross-functional alignment across sales, Presales, operations, engineering, and leadership to translate market needs into scalable solutions ✅ Introduced innovative initiatives such as the Partner Program, Software Driven parking, Strategic Partnerships with parking system integrators within the parking ecosystem. ✅ Scaled and Deployed the products to 75+ locations including 17+ airports, Corporate offices of Fortune 500 companies, Plants, Ports etc.

Senior Product Management Consultant at Independent Consultant, 2021 - Present · 5 yrs 8 mos, Remote, As an independent consultant, I am helping global companies to build great product in their early to growth journey. Silicon Tech Solutions: Conducting PMF study & created GTM for US based educational event venture Raaho: Doubled the supply onboarding and supply retention by 60% using supply onboarding product and process setup

Head of Product Management at Azent Overseas Education, Dec 2022 - Jun 2024 · 1 yr 7 mos, Hybrid, At Azent Overseas, with Official designation of Associate Director- Products, I led the product function for both Azent Overseas(B2C) and B2B(Admissionbox) Acquisition: Improved organic leads by 200% via strategic product initiatives like Scholarships, referrals, Program and University Pages, Blogs, Tools like Expense Calculator, Timetable etc. Activation: Improve product activation by 12x with flagship product as on-demand counselling by users. Engagement: - Overhauled the discovery with program cards, Course Finder, Program Recommendations, Self Shortlisting, Self Applications etc. - Inducted Android and iOS apps to led app-first mobile strategy, attributing 60% traffic, 8x engagement, 200k+ downloads, 4.2 stars ratings Supply Experience and Compliance - Built Plagiarism checker, Digilocker Integration and Partner commission platform for our partner universities improving conversion drastically Admissionbox(B2B): Drove a 50% revenue increase by offering supply network integraons to smaller players(B2B) in the industry for a 0 to 10 journey; called Admissionbox Ancillary Services: Enabled Student Loans, IELTS, IELTS LMS, etc to offer comprehensive solution to the user needs. Gen AI enabled: Beta launched Gen AI powered products like Automated content creation, Self counselling, support tools for Counsellors(Sales team) etc. People: Amplified productivity by nearly 50% by process optimisations across 40+ teams spanning Product, Data, Design, Tech, & Content - Built internal tools like admin platform, data platform etc.

Senior Product Manager at Porter, 2021 - 2022 · 1 yr, - Led Experience charter for both Demand and Supply. - Led Support ecosystem offering technology products to 1000+ inhouse team - Led Product marketing management leveraging communication and UX - Transformed supply onboarding and user journey, Increased support automation to 40% with IVR, FAQs, and Chatbots to cut order costs by 22.2%, and raised Partner NPS from -52% to +8%. - Introduced Outbound calls from Inbound system reducing peak load and improving answer rates. - Reduced launch TAT by 95% for new city & categories (including international) for scalability enablements. - Enabled tools like Zingtree to improve agent reducing repeat calls and TAT. - Beta tested and finetuned voicebots with 3rd party vendors. - Improved uptime to 99.5% with transformed calling infrastructure.

Senior Product Manager at upGrad, 2019 - 2021 · 2 yrs, Bengaluru, Karnataka, India, upGrading upGrad!! Launched 7 new IP products and overhauled 4 IP products for upGrad ecosystem. Responsible for customer research, product roadmap, stakeholder alignments, user experience, and go-to-market strategy. Spearheaded a team of product managers, engineers, data scientists, and designers to launch innovative products. New Products: + Partner Payment: Partner payment for all of our stakeholders (Supply-side) to increase efficiency and speed by multifold. + Ekakshara: Internal transcription tools for English videos with average 96% accuracy and saving upto USD 900k per annum. + Question Bank: Inhouse question bank with 10000+ unique relevant questions library. + Test Platform: In-house test platform (SCQ, MCQ, Numeric & Coding Questions) built for internal and external users opening up a new revenue source along with rich data collection capabilities. + Revitalized the inhouse LMS by making it degree ready through Semester system, Credits and personalisations which is scalable for 100,000's of users. + Inducted Multiple plagiarism checkers (Code, Web, P2P) for different use cases. + Devised a CMS to speed up program launch by 95%. + Launced platform for recuriters to hire from upGrad significantly increasing the outcome of learners. + Improved operation team's efficiency by 119% by innovative process improvements and self serve models.

Education

Master of Engineering (M.Eng.), Embedded System, Birla Institute of Technology and Science, Pilani

Bachelor of Technology (B.Tech.), Computer Engineering, Jaipur Engineeering College