Operations & Marketing PGDM| Process Optimization | Business Analysis | Lean Six Sigma | Supply Chain Management

India

Bachelor of Business Administration - BBA, Business Administration, Management and Operations
Graphic Era Hill University

Intermediate, Commerce
dav public school
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New Delhi
Inside Sales Intern at Sunstone, Apr 2025 - May 2025 · 2 mos, India, Optimized high-volume outbound workflow (300+ daily interactions) using structured screening frameworks • Standardized lead qualification criteria to improve referral quality and process efficiency. • Streamlined CRM data management to ensure accurate tracking and reporting. • Maintained and updated CRM databases with accurate lead information and activity tracking. • Improved pipeline handoff process between teams for smoother operational flow. • Monitored lead performance metrics to identify bottlenecks and support process improvements.
Bachelor of Business Administration - BBA, Business Administration, Management and Operations, Graphic Era Hill University
Intermediate, Commerce, dav public school