Headline

Trust and safety associate | SME | quality analysts |

Location

Hyderabad

Work experience

Content Moderator at Accenture, Apr 2023 - Present · 3 yrs 2 mos, Hyderabad, Telangana, India

Content Moderator at Accenture, Apr 2023 - Present · 3 yrs 2 mos, Hyderabad, Telangana, India

Operator at Accenture, Apr 2023 - May 2024 · 1 yr 2 mos, Worked as an Operator on the ADS platform (live project), contributing to [briefly mention your responsibilities or achievements in this role. MEETING ALL THE METRICS AS PER CLIENT REQUIREMENTS : Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training. Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.

Operator at Accenture, Apr 2023 - May 2024 · 1 yr 2 mos, Worked as an Operator on the ADS platform (live project), contributing to [briefly mention your responsibilities or achievements in this role. MEETING ALL THE METRICS AS PER CLIENT REQUIREMENTS : Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training. Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.

Education

Postgraduate Degree, Msc computer science, Masterji Degree & PG College, Warangal

Postgraduate Degree, Msc computer science, Masterji Degree & PG College, Warangal

Bsc(Mstcs), Computer Systems Networking and Telecommunications, Masterji Degree & PG College, Warangal

Bsc(Mstcs), Computer Systems Networking and Telecommunications, Masterji Degree & PG College, Warangal