Digital/Social Media Intelligence | Social Listening, Analytics, Reporting & Insights | ex-Apple | ex-AstraZeneca | McKinsey Forward


Hybrid

On-site




Executive Education Programme, Applied Business Analytics
Indian School of Business

Master of Business Administration
Birla Institute of Technology and Science, Pilani
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A data driven storyteller, turning digital data into actionable insights.
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Analytics Specialist at Airbnb, Jun 2024 - Present · 2 yrs 3 mos, Crafting data-driven narratives by leveraging Social Intelligence, Research, Search Intelligence to support strategy across Payments, Policy and Privacy.
Associate - Social Media Intelligence at AstraZeneca, Mar 2021 - Jun 2024 · 3 yrs 4 mos, Hybrid, Led insight-driven change by decoding social narrative at scale through Social Intelligence, bridging the gap between patient voices and business action > shaping more empathetic and informed strategies.
Analyst - Social Listening at Apple, Apr 2019 - Mar 2021 · 2 yrs, On-site, Identified emerging trends, patterns, and sentiment through social listening. Led cross-functional collaboration to enhance user experience by integrating social analytics with automation solutions. Mined, evaluated, and contextualised millions of social data points, transforming raw data into concise actionable reports and dashboards. Partnered with the Data Engineering team to curate datasets for building Automated ML Data Annotation Models. Developed deep expertise across Apple products and services, creating SoMeLi frameworks for both self and team, enabling swift and accurate insights for strategic decision-making. Delivered data-driven insights across product and service lines, conducting standard and ad-hoc analysis including sentiment, fraud, and trend analysis, alongside live monitoring for major events such as WWDC, September Launch, and other global special events.
Executive Education Programme, Applied Business Analytics, Indian School of Business
Master of Business Administration, Birla Institute of Technology and Science, Pilani