Production Support | Incident Management | ETL & Batch Monitoring | SQL | ServiceNow | Shell Scripting | Python #Google_Certified

Kolkata, West Bengal, India

Bachelor of Technology - BTech, Computer Science
university of engineering and management
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Download Tal BossProduction Support | Incident Management | ETL & Batch Monitoring | SQL | ServiceNow | Shell Scripting | Python #Google_Certified
Highly skilled and detail-oriented Production Support Engineer with [2]+ years of hands-on experience in supporting, monitoring, and optimizing ETL processes across complex data environments. Proven expertise in identifying and resolving data pipeline issues, ensuring high availability and performance of data workflows, and collaborating with cross-functional teams to maintain SLA compliance. Adept at root cause analysis, incident management, and continuous improvement of support processes in 24x7 production environments. Committed to delivering reliable data solutions and maintaining operational excellence.
Kolkata
System Engineer at Tata Consultancy Services, Jul 2022 - Present · 4 yrs, Kolkata, West Bengal, India
Bachelor of Technology - BTech, Computer Science, university of engineering and management