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Masif Ali

Production Support | Incident Management | ETL & Batch Monitoring | SQL | ServiceNow | Shell Scripting | Python #Google_Certified

Kolkata

4+ years of work experience

Tata Consultancy Services
Jul 20224 yrsPresent

Kolkata, West Bengal, India

Education

university of engineering and management

Bachelor of Technology - BTech, Computer Science

university of engineering and management

20184 yrs2022

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Headline

Production Support | Incident Management | ETL & Batch Monitoring | SQL | ServiceNow | Shell Scripting | Python #Google_Certified

About

Highly skilled and detail-oriented Production Support Engineer with [2]+ years of hands-on experience in supporting, monitoring, and optimizing ETL processes across complex data environments. Proven expertise in identifying and resolving data pipeline issues, ensuring high availability and performance of data workflows, and collaborating with cross-functional teams to maintain SLA compliance. Adept at root cause analysis, incident management, and continuous improvement of support processes in 24x7 production environments. Committed to delivering reliable data solutions and maintaining operational excellence.

Location

Kolkata

Work experience

System Engineer at Tata Consultancy Services, Jul 2022 - Present · 4 yrs, Kolkata, West Bengal, India

Education

Bachelor of Technology - BTech, Computer Science, university of engineering and management

Masif Ali - System Engineer in Kolkata | Tal