---
title: "Martina Sharon K Joy - Assistant Manager - Learning Operations & Program Management in Greater Bengaluru Area | Tal"
description: "Meet Martina Sharon K Joy, Remote-Proven L&D & PMO Lead | Scaling Award-Winning Leadership Development Programs & New Leadership Effectiveness| HR PMO based in Greater Bengaluru Area. AI stack includes gemini, Microsoft Copilot, and Pipecat."
image: "https://tal.club/meet/martina-sharon-k-joy/share-image"
---

# Martina Sharon K Joy on Tal

## Headline

Remote\-Proven L&D & PMO Lead \| Scaling Award\-Winning Leadership Development Programs & New Leadership Effectiveness\| HR PMO

## About

Strategic HR PMO & Delivery Assistant Manager \(PGDM\-HR/Marketing\) with 7\+ years driving project governance, workforce planning, and business analysis, with the past 2 years focused on scaling global L&D initiatives\. Operating 100% remotely for the past 5 years, I bring a rigorous PMO discipline to talent development, ensuring operational continuity and program success across distributed global teams\.

## Location

Greater Bengaluru Area

## AI stack

gemini

Microsoft Copilot

Pipecat

Pinecone

Replicate

## Work experience

Assistant Manager \- Learning Operations & Program Management at ITC Infotech, Oct 2024 \- Present · 2 yrs 1 mo, Bengaluru, Karnataka, India, ​Spearheaded the implementation and optimization of enterprise\-wide People Programs and Learning & Development \(L&D\) initiatives\. Focused on enhancing employee experience and operational efficiency through award\-winning leadership frameworks and strategic vendor partnerships\. Core Pillars of Impact: 1\. Strategic Program Design & Excellence i\. Led ITCI’s flagship Leadership Development Program \(SUPERNOVAS\), which was honored with the 2025 Brandon Hall HCM Excellence Award in the ‘Leadership Development’ category\. ii\. Scaled Global Sales Onboarding \(2024–2025\), successfully evolving the program into the Global Leadership Onboarding Workshop \(GLOW\) to support international leadership transitions\. iii\. Managed the end\-to\-end lifecycle of specialized tracks, including the Women Leadership Program, HR Learning Academy, Sales Compass and Leadership Coaching & Development\. iv\. Co\-anchored the the New Leader Effectiveness Program which involved transitioning New Leaders with the help of the BHR's and coaching from 3rd party vendors\. 2\. Learning Operations & Vendor Management i\. Directed strategic partnerships with top\-tier vendors including PWC Learning Platforms, Talview, Meeraq, and Harrisons to deliver premium coaching and digital learning solutions\. ii\. Optimized operational efficiency by managing vendor invoicing, contract coordination, and budget alignment for complex L&D projects\. 3\.Stakeholder Engagement & Alignment i\. Collaborated with Business HRs \(BHRs\) and Learning Partners to ensure L&D initiatives were perfectly aligned with organizational KPIs and strategic business goals\. ii\. Facilitated cross\-functional coordination to ensure seamless execution of programs across diverse global teams\.

Assistant Delivery Manager at ITC Infotech, Aug 2023 \- Oct 2024 · 1 yr 3 mos, Bengaluru, Karnataka, India, Served as the central Point of Contact \(POC\) for a diverse portfolio of global clients, managing operations for a large\-scale workforce of 80\+ professionals\. Responsible for the end\-to\-end lifecycle of resource management, financial tracking, and operational compliance\. ​Core Pillars of Impact ​1\. Client & Stakeholder Management \* ​Acted as the primary liaison for prestigious clients \(eBay, Whirlpool, Schindler, etc\.\) to identify, define, and fulfill project staffing requirements\. \* ​Managed the full demand\-to\-fulfillment cycle by creating Service Orders \(SOs\) and collaborating with Resource Managers to bridge talent gaps\. ​2\. Resource Lifecycle & Talent Management \* ​Managed end\-to\-end ramp\-down for the Danske IT project, strategically re\-allocating resources to alternative projects to minimize bench time and retain talent\. \* ​Coordinated with recruitment teams for profile sourcing and managed panelist availability to expedite the hiring process\. \* ​Enhanced team capability by identifying training needs and conducting weekly performance catch\-ups for a team of 80\+\. ​3\. Financial Operations & PMO Excellence \* ​Owned project financials, including meticulous tracking of billing, invoicing data, and resource allocation across multiple workstreams\. \* ​Resolved complex timesheet and pricing discrepancies through cross\-functional collaboration with Finance, Pricing, and PMO teams\. \* ​Standardized operational workflows by developing and maintaining comprehensive Standard Operating Procedures \(SOP's\)

Associate IT Consultant \(PMO\) at ITC Infotech, Feb 2023 \- Oct 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India, Client: Danske IT/ TK Elevators/ E\-bay/ Whirlpool Responsibilities: • Ensure project allocations for the resources and coordinate with the Resources management team\. • Organizing, attending and participating in stakeholder meetings\. • Documenting and following up on important actions and decisions from meetings\. • Preparing WSR on a weekly basis\. • Conduct the Tri\-Weekly Calls with the recruitment updates\. • Create SOW’s, follow up for background verification, ensure the candidates attend the Induction session\. • Source the profiles\. • Maintain the resource trackers and send the updated tracker on a regular basis to the client\. • Follow up with the recruitment team for profile submission and get the panelist availability for the same\. • Set up connect with Delivery manager whenever necessary\. • Ensure timely submissions of timesheets and reporting of On duty in the portals\. • Sort the timesheet discrepancies with the Finance/Pricing & PMO team\. • Get approvals for the shift allowances/ Rate card changes for the resources\. • Create SO's for new openings and communicate with the resource manager\. • Manage TOP tool \(ATS\) • Ensure that all the resources are allocated to a SO and are allocated for the months to follow\. • Inform new joinees \-regarding the Onboarding Sessions at the Client location\. • Update the Invoice/ Rev management tools\. • Check for suitable internal candidates and propose them for appropriate openings with the client\. • Keep an eye on the Bench Management Tool\. • Track retention, Communicate to the employees\. • Responsible for working within all stages of project management\.

TA Intern at Prestige Group, Apr 2018 \- May 2018 · 2 mos, Bengaluru Area, India, On\-the\-job training which included: \* Sourcing \* Scheduling Interviews \* Background Verification of new joinees Research in the TA dept\. Topic : "A Study On the Recruitment, Selection and Induction Practices followed at Prestige Group"

Assurance Associate at EY, Jul 2016 \- Nov 2016 · 5 mos, Bangalore

Intern at Chrysalis Holidays Pvt\. Ltd, Oct 2015 \- Oct 2015 · 1 mo, Bengaluru Area, India, Research Project\- A study to understand the Consumer behaviour \(Preference\) towards Online and Offline ticketing

Intern at Yuva Global Foundation, May 2015 \- May 2015 · 1 mo, Malleshwaram, Bangalore, NGO internship Telemarketing and Fund Raising

## Education

PGDM \(MBA equivalent\), Human Resources Management and Marketing, St Joseph's Institute of Management

Bachelor’s Degree, B\.com Industry Integrated, Mount Carmel College, Bangalore

[View the original profile](https://tal.club/meet/martina-sharon-k-joy)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/martina-sharon-k-joy#person",
      "name": "Martina Sharon K Joy",
      "url": "https://tal.club/meet/martina-sharon-k-joy",
      "image": "https://tal.club/meet/martina-sharon-k-joy/profile-photo.jpg",
      "description": "Meet Martina Sharon K Joy, Remote-Proven L&D & PMO Lead | Scaling Award-Winning Leadership Development Programs & New Leadership Effectiveness| HR PMO based in Greater Bengaluru Area. AI stack includes gemini, Microsoft Copilot, and Pipecat.",
      "jobTitle": "Assistant Manager - Learning Operations & Program Management",
      "worksFor": {
        "@type": "Organization",
        "name": "ITC Infotech"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Assistant Manager - Learning Operations & Program Management"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Greater Bengaluru Area"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "St Joseph's Institute of Management"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Mount Carmel College, Bangalore"
        }
      ],
      "knowsAbout": [
        "gemini",
        "Microsoft Copilot",
        "Pipecat",
        "Pinecone",
        "Replicate"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/martina-sharon-k-joy#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/martina-sharon-k-joy#webpage",
      "url": "https://tal.club/meet/martina-sharon-k-joy",
      "name": "Martina Sharon K Joy on Tal",
      "description": "Meet Martina Sharon K Joy, Remote-Proven L&D & PMO Lead | Scaling Award-Winning Leadership Development Programs & New Leadership Effectiveness| HR PMO based in Greater Bengaluru Area. AI stack includes gemini, Microsoft Copilot, and Pipecat.",
      "dateModified": "2026-10-04T19:41:22.555Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/martina-sharon-k-joy#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/martina-sharon-k-joy/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/martina-sharon-k-joy/profile-photo.jpg",
        "caption": "Martina Sharon K Joy profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```