Headline

Product Consultant | ERP (Inventory, WMS, Fulfilment)

About

I currently work as a Product Consultant in an ERP environment, focused on inventory, warehouse management (WMS), and fulfillment systems. My work revolves around resolving complex workflow issues, investigating system behaviour, and supporting live operations across high-volume accounts. This includes areas like inventory integrity, warehouse configuration, order fulfillment, and integrations. Over time, my work has extended into identifying recurring patterns, working with engineering on root causes, and contributing to product and workflow improvements. I’ve been involved in areas such as warehouse restructuring, inventory reconciliation, fulfillment edge cases, and process optimization across shipping and manufacturing workflows. I operate at the intersection of customer experience, operations, and product.

Location

Bengaluru

AI stack

claude code

claude

elevenlabs

lovable

Work experience

Associate Product Consultant at Fulfil, Nov 2025 - Present · 10 mos, Bengaluru, Karnataka, India

Category Specialist at Centra, Dec 2023 - Oct 2025 · 1 yr 11 mos, Dublin, County Dublin, Ireland, Implemented strategies to enhance customer engagement and reduce inventory losses. Successfully streamlined operations to minimize costs and improve profitability. Designed and delivered comprehensive onboarding materials, training new staff to maintain consistent service quality and operational efficiency.

Sales Operations Specialist at Suraasa, Aug 2020 - Sep 2022 · 2 yrs 2 mos, India, At Suraasa, I wore multiple hats across growth, strategy, and operations, partnering with cross-functional teams to drive efficiency, revenue, and smarter decision-making across India and the UAE markets. Led financial operations overseeing collections, streamlining processes across CRM, finance, and support teams to improve cash flow visibility and reduce delays in revenue recognition. Optimized sales operations by integrating data pipelines and managing CRM workflows, enabling 25% faster sales reporting and stronger pipeline management. Partnered with leadership on business analysis and forecasting, translating data into actionable insights. Reduced operational inefficiencies by mapping and redesigning key processes, resulting in a 20%+ improvement in team turnaround time and workload balance across functions. Collaborated with product and marketing teams to align campaign performance with customer journey data, helping lower CAC and improve retention across paid acquisition funnels. Took ownership of cross-functional projects involving data integrity, compliance, and internal communication alignment - building systems that scaled with growth. This experience honed my ability to drive clarity in complexity, influence decisions with data, and execute across silos.

Research and Marketing Intern at CollegeSearch, Jun 2019 - Aug 2019 · 3 mos, Gurgaon, Haryana, India, Conducted market research, business development, and graduate campaigns at a leading education-tech firm with 5 million students and 15,000+ partners. Enabled market expansion through college ambassador programs, building partnerships across the national capital region.

Education

MSc Management (Business), UCD Michael Smurfit Graduate Business School

Bachelor of Arts - BA, Economics, Guru Gobind Singh Indraprastha University