Headline

Entry-Level HR Professional | Recruitment & Candidate Sourcing | MBA in HRM | 7 Months Customer-Facing Experience | Open to GCC,BANGALORE

About

.HR fresher with an MBA in Human Resource Management and hands-on training in Naukri Maestro Recruiter, Naukri Gulf Recruiter, and LinkedIn Recruiter — ready to bring recruitment coordination, candidate sourcing, and Boolean search skills to a talent acquisition or HR operations team. During my HR internship at Trigent Software, I worked directly with the HR team on talent acquisition processes, employee relations practices, and onboarding workflows, and mapped organizational structure and reporting lines to support workforce planning. Most recently, as a Process Executive at Digitide, I handled 25–35+ customer interactions daily, maintained a 95%+ resolution rate, and logged 100% of case data accurately in CRM systems while consistently meeting SLA targets. This taught me the discipline, empathy, and stakeholder communication that transfer directly into HR and people-facing roles — candidate experience is, at its core, the same skill as customer experience. Certified: Naukri Maestro Recruiter · Naukri Gulf Recruiter · Excel Basics for Data Analysis (IBM/Coursera). I'm immediately available and open to relocating for entry-level HR, Recruitment, or Talent Acquisition roles in Bengaluru, Kozhikode, or across the GCC. 📩 Open to connecting with HR leaders and recruiters — message me or drop a comment, I'd love to talk about how I can support your team's hiring goals.

Location

Bengaluru

AI stack

claude

gemini

n8n

perplexity

Work experience

Customer Service Representative at Digitide, Aug 2025 - Apr 2026 · 9 mos, Bengaluru, Managed 25–35+ inbound customer interactions daily by voice, resolving queries accurately in a fast-paced, high-volume contact-centre environment Achieved a 95%+ first-contact resolution rate through active listening and precise, SOP-aligned problem diagnosis Maintained 100% logging accuracy across CRM case records, Consistently met or exceeded SLA timelines while multitasking live calls and real-time data entry Delivered clear, empathetic communication across all customer touchpoints, strengthening interpersonal and stakeholder

Human Resources Intern at Trigent Software - Professional Services, Sep 2023 - Oct 2023 · 2 mos, Bengaluru, Karnataka, India, During my internship at Trigent Software, our team worked closely to understand and present how the company is organized, focusing on the roles and connections between different departments. We attended daily training sessions led by HR professionals, where we learned about recruitment, managing employee performance, and other HR tasks. In these sessions, we often had to answer questions and discuss what we learned, which helped us understand HR practices better and improve our communication skills. As a team, we also delivered several presentations on topics like the company’s structure, HR duties, and sales processes. Working together on these presentations helped us explain complex ideas clearly and support each other in delivering our content effectively. Teamwork was a key part of our learning and success during the internship.

Education

Master of Business Administration - MBA, Marketing ,Human resource, St. Aloysius Institute of Education, Mangalore

Bcom, Finance, Kannur University