---
title: "Maqsood Nawaz - Senior Software Engineer in Greater Bengaluru Area | Tal"
description: "Meet Maqsood Nawaz, Product support specialist- based in Greater Bengaluru Area. AI stack includes openai."
image: "https://tal.club/meet/maqsood-nawaz/share-image"
---

# Maqsood Nawaz on Tal

## Headline

Product support specialist\-

## Location

Greater Bengaluru Area

## AI stack

openai

## Work experience

Senior Software Engineer at USEReady, Sep 2022 \- Present · 4 yrs 2 mos, Bengaluru, Karnataka, India

Technical Specialist II at Sphera, Aug 2019 \- Present · 7 yrs 3 mos, Bangalore

Support Specialist at Deliver Health Solutions, Jun 2024 \- Dec 2025 · 1 yr 7 mos, • Provided technical and service desk support for SaaS healthcare applications through remote support and screen\-sharing tools • Logged, prioritized, monitored and resolved application and technical support tickets within defined SLA timelines • Troubleshot application issues, access\-related problems and technical incidents, escalating complex issues when required • Investigated incidents, replicated issues and performed root cause analysis to support timely resolution • Coordinated with Development, QA and Professional Services teams for incident resolution and defect validation • Performed application testing during preventive maintenance, fixes and release cycles • Maintained accurate support documentation and followed established service desk processes

Technical Service Engineer at Altisource Business Solutions

## Education

Bachelor of Computer Applications, Computer Programming, Specific Applications, bangalore university

[View the original profile](https://tal.club/meet/maqsood-nawaz)

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