Manu .
Product & Integrations @ Providence
Hyderabad
5+ years of work experience
Apr 20242 yrs 8 mosPresent
Lead the team keeping clinical data moving between Epic, hospitals, and 800+ third-party systems — where a one-minute outage isn't downtime, it's a patient safety event. Hold 99% SLA on the feeds that matter most.
Brought FTP delivery from the US to India — from zero ownership to running ~90% of all development, support, and production changes on a $4B+ annual claims pipeline. The real work was building the team and the playbook that made it stick.
Led the onboarding of 14 major hospitals — owning the timelines, sitting across from physicians and analysts, and keeping leadership and the delivery team pointed at the same outcome.
Drove Bedflow Digital Twin from idea to product: an AI agent that ingests live ER/ICU capacity signals and makes the ambulance-divert call autonomously — no dashboard, no human in the loop for the trigger itself (ICU at 90%, no discharges in 4 hours → stop sending). Owned it end to end: the decision logic, the rollout, the case for why hospitals should trust an agent with that call.
Built Deploy Mate, a custom CI/CD pipeline purpose-built for HL7 interface complexity that off-the-shelf tooling couldn't handle — cut development time 20–30% and became the default for new onboardings.
Led development of an interoperability visualization tool that sharply cut onboarding time — one of those wins that came from giving an engineer room to run.
Grew the team's charter from maintaining feeds to shipping products — mentoring engineers into real ownership and turning a back-office function into a team that builds.
Aug 20221 yr 9 mosApr 2024
Built the FTP and Corepoint integrations connecting Epic to the wider health system — the plumbing that lets hospitals and third-party apps actually talk to each other.
Designed and shipped the Corepoint Import Tool, which made interface creation far faster and gave caregivers back ~1,200 hours a year — time that goes straight back to patients.
Was the first on the India side to learn FTP delivery end-to-end, then helped stand the capability up from scratch as the team grew around it.
Started the Healthcare Learning League (HLL) — a peer learning series that turned a chaotic onboarding into a real curriculum, so new joiners didn't have to learn US healthcare the hard way like I did.
Became the go-to person for onboarding new hires and FTP doubts well before it was my job — the unofficial SME the floor came to first.
Stepped up as Cultural Head for a 130+ person department, running team events, celebrations, and logistics on a tight budget — the connective tissue that kept a fast-growing team feeling like one.
Mar 20223 mosMay 2022
Remote
Led full-stack development of an NFT marketplace, wiring up the OpenSea API with Node.js and Solidity back when Web3 was still the wild west.
Built the mint-and-sell flow that let users actually create and trade NFTs — the core loop the whole product hung on.
Worked shoulder-to-shoulder with the team to get it deployed clean and keep the experience smooth on the user's side of the screen.
Nov 20218 mosJun 2022
New Delhi, Delhi, India
Joined a young outsourcing shop as Head of Product and pushed it to do the thing it had the talent for but not the nerve: build its own product instead of only shipping other people's.
Co-founded Expenses Buddy and grew it to 5,000 users on pure word-of-mouth and WhatsApp shares — no ad spend, just a product people wanted to pass along.
Owned the whole arc — development, then product and QA as the team grew — sitting with engineers to understand their blockers and shaping requirements around what the small team could actually deliver.
Kept the lights on by taking selective outsourced work alongside the product — including an NFT minting marketplace built when Web3 was just finding its feet.
Learned the lesson that still shapes how I build: the best product in the world goes nowhere without execution — and the team you build outlasts any single product.
Oct 20204 mosJan 2021
Led backend development with Ruby on Rails and TypeScript as the startup's first-ever intern — eight people, one small Bengaluru office, and the conviction we were building the next big thing.
Built multiplayer web games people could play right inside a video call — the product's whole reason to exist during lockdown, when everyone was stuck apart.
Got pulled into far more than backend: partnered with the founders on product strategy and helped sharpen the pitch deck that landed a $300K seed round.
Defined the game taxonomy and shaped the feature roadmap — including Battleships and 8-Ball Pool, two of the most-played games on the platform.
Designed and refined the APIs behind the multiplayer features that kept players coming back.
Manu’s AI Stack
Education
Bachelor of Technology - BTech, Information Technology
Vellore Institute of Technology
20184 yrs2022
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