Headline

Deputy Manager Customer Service @ TE Connectivity | Process Improvement, Team Leadership

About

As a Deputy Manager of Customer Service at TE Connectivity, I lead a team of customer service professionals, ensuring high-quality service delivery and customer satisfaction. With over 9 years of experience in this role, I have developed strong skills in process improvement, stakeholder management, and situational leadership. I am passionate about creating a positive and productive work environment for my team and driving continuous improvement in our processes and systems. I am also proficient in finance and financial management services, having completed my Bachelor of Commerce degree from Bangalore University. I am always eager to learn new skills and take on new challenges in the field of customer service.

Location

Bengaluru

AI stack

gemini

meta

openai

ChatGPT

Microsoft Copilot

Work experience

Deputy Manager Customer service at TE Connectivity, Jan 2021 - Present · 5 yrs 9 mos, Bengaluru Area, India

Team lead Customer service at TE Connectivity, Feb 2012 - Jan 2021 · 9 yrs, Bengaluru Area, India

Senior Process Executive at Infosys BPO, Apr 2010 - Feb 2012 · 1 yr 11 mos

Education

Bachelor of Commerce (B.Com.), Finance and Financial Management Services, Al-Ameen Arts, science & Commerece College, Hosur Road, Bangalore-27

Bachelor of Commerce (B.Com.), Finance and Financial Management Services, bangalore university