---
title: "Manoj Ravichandran - Technical Lead in Chennai | Tal"
description: "Meet Manoj Ravichandran, Tech Lead | Integrations, Payments & SaaS Platforms | Ex-Workato, Ex-Freshworks based in Chennai. AI stack includes claude code, claude, and cursor."
image: "https://tal.club/meet/manoj-ravichandran/share-image"
---

# Manoj Ravichandran on Tal

## Headline

Tech Lead \| Integrations, Payments & SaaS Platforms \| Ex\-Workato, Ex\-Freshworks

## About

Tech Lead with 9 years of experience building integrations, payment systems, and business\-critical software platforms\. I've spent much of my career solving complex integration challenges across POS systems, payment providers, enterprise SaaS platforms, OAuth flows, and webhook\-driven architectures\. My experience includes building and maintaining integrations with platforms such as Toast, Oracle Micros Simphony, Lightspeed, Stripe, Salesforce, Workday, Coupa, AWS, and Braze\. I enjoy balancing technical leadership with hands\-on engineering, leading design discussions, mentoring engineers, and delivering business\-critical features end\-to\-end\. More recently, I've been leveraging AI\-assisted development tools such as Cursor and agent\-driven workflows to accelerate delivery, ramp up on unfamiliar technologies, and shorten implementation timelines while maintaining quality\.

## Location

Chennai

## AI stack

claude code

claude

cursor

lovable

mcp

claudecode

## Work experience

Technical Lead at CodeCraft Technologies Pvt Ltd, Apr 2024 \- Present · 2 yrs 5 mos, Technical Lead at CodeCraft Technologies\. Contribute to the inKind app, a consumer\-facing restaurant payments and rewards platform, with a focus on integrations and checkout experiences spanning POS, payments, and redemption workflows\. Mentor engineers and support internal technical initiatives\. • Architected and delivered integrations with POS platforms including Toast, Oracle Micros Simphony, Lightspeed K Series, RPower, and Omnivore\. • Built key guest experiences including Open a Tab, Delivery, and Reservations through integrations with Stripe, Toast, Nash, and Tock\. • Developed the Open a Tab payment flow using Stripe Incremental Authorization and POS webhooks, enabling running\-tab experiences for restaurant guests\. • Evaluated OCR providers, built internal benchmarking and testing infrastructure, and contributed to reducing checkout time through improved receipt\-scanning workflows\. • Leverage AI\-assisted development tools and agent\-driven workflows to accelerate delivery, rapidly ramp up on unfamiliar technologies, and reduce implementation timelines from weeks to days\. • Mentor engineers through design reviews, code reviews, and technical guidance; contribute to hiring and lead development of internal engineering initiatives\.

Senior Software Engineer at CodeCraft Technologies Pvt Ltd, Apr 2023 \- Mar 2024 · 1 yr

Senior Software Engineer at Workato, Mar 2022 \- Feb 2023 · 1 yr, Chennai, Tamil Nadu, India, Senior Software Engineer on the Connectors team, building and enhancing enterprise SaaS integrations for the Workato automation platform\. • Designed and maintained integrations for enterprise applications including Salesforce, Workday, Coupa, AWS, Google Sheets, Amazon SES, MySQL, and SAP S/4HANA Cloud\. • Re\-architected the Coupa OAuth 2\.0 connection flow to support both Authorization Code and Client Credentials grant types, improving reliability for enterprise customers\. • Introduced IAM Role\-based authentication for the AWS S3 connector, replacing static credentials and improving security for enterprise deployments\. • Resolved a critical security issue in the Workday connector by preventing sensitive user data from being exposed through XML payloads\. • Migrated the Salesforce connector from API version v44\.0 to v55\.0, including updates to automated test coverage\. • Diagnosed and resolved performance and stability issues in the SQL Collections connector by migrating to Extralite and implementing query\-level timeout controls\.

Senior Software Engineer at RailsData Software Pvt Ltd, Mar 2020 \- Feb 2022 · 2 yrs, Chennai, Tamil Nadu, India, Joined RailsData as part of the Connectors team, building and maintaining integrations for the Workato platform\. Continued in the same role following the acquisition by Workato\.

Senior Software Engineer at Freshworks, Dec 2016 \- Feb 2020 · 3 yrs 3 mos, Chennai, Tamil Nadu, India, Senior Software Engineer on the Freshdesk team, contributing to customer\-facing features, platform migrations, and compliance initiatives for a leading SaaS customer support product\. • Delivered GDPR compliance enhancements under tight regulatory deadlines, helping ensure platform readiness ahead of enforcement requirements\. • Contributed to the Mint migration initiative, helping transition functionality to Freshworks' next\-generation user experience\. • Participated in the migration from Resque to Sidekiq, improving the maintainability and reliability of background job processing\. • Developed Missing Attachment Reminder, a customer\-facing feature integrated into the ticket editor and rolled out across the Freshdesk platform\. • Collaborated closely with product, design, and engineering teams to deliver features and improvements for a large\-scale SaaS application\.

Software Engineer at Qualcomm, Jul 2015 \- Aug 2016 · 1 yr 2 mos, Greater Chennai Area, Was part of the boot team in Dakota project, working on Secondary Boot Loader \(SBL\) which handled the initialising of the AP before U\-Boot step

## Education

Bachelor of Technology \- BTech, Computer Science, National Institute of Technology, Tiruchirappalli

[View the original profile](https://tal.club/meet/manoj-ravichandran)

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