Headline

CTO | Chief AI Officer | AI-led Healthcare Transformation | RCM, Data Platforms, GenAI | $1B Scale

About

I am a technology and AI leader with ~20 years of experience driving enterprise-scale transformation across healthcare, platforms, and data ecosystems. Currently serving as CTO at Vistec Partners, where I lead AI-first platforms and act as an embedded / fractional CTO for a ~$1B multi-specialty healthcare provider in the US, supporting 600+ providers across 50+ locations and ~600K patients annually. My work sits at the intersection of AI, healthcare operations, and large-scale systems, with direct ownership of outcomes, not just strategy. What I am currently building: • AI-driven revenue cycle transformation (AR automation, prior auth, eligibility, appeals) • Payer policy–aware systems using structured knowledge + AI reasoning • Enterprise data platforms (Databricks Lakehouse) enabling real-time decisioning • Patient and provider workflow platforms across care management (CCM, APCM) • AI-enabled SDLC improving engineering productivity and delivery velocity Impact: • ~20% reduction in AR cycle time and ~35% reduction in manual claim touchpoints • ~35% improvement in prior authorization turnaround and ~12% increase in first-pass approvals • ~15% improvement in appeal overturn rates through AI-driven decision systems • ~85% automation of document classification and routing with significant reduction in operational effort How I operate: • Build systems that work in production at scale, not just pilots • Own end-to-end technology strategy, architecture, and execution • Align AI initiatives with revenue, operations, and measurable ROI • Lead cross-functional teams across engineering, operations, and vendors • Balance innovation with compliance, governance, and enterprise risk Areas of focus: AI / GenAI / Agentic AI Healthcare & RCM Transformation Enterprise Data Platforms Cloud-native Architecture AI-enabled Engineering (SDLC) Technology Strategy & Execution

Location

Delhi

AI stack

antigravity

claude

codex

cursor

deepmind

deepseek

Work experience

Chief Technology Officer at Vistec Partners, Sep 2024 - Present · 2 yrs, Noida, Uttar Pradesh, India, Lead enterprise technology strategy and execution for AI-first healthcare platforms, with direct ownership of large-scale transformation programs across provider organizations. Currently acting as embedded / fractional CTO for a ~$1B multi-specialty healthcare provider in the US, driving enterprise-wide transformation across clinical systems, revenue cycle management (RCM), and data platforms. Key responsibilities and impact: • Driving technology and AI strategy across operations supporting 600+ providers, 50+ locations, and ~600K patients annually • Leading AI-driven transformation across revenue cycle and operations: ~20% reduction in AR cycle time and ~35% reduction in manual claim touchpoints ~35% improvement in prior authorization turnaround and ~12% increase in first-pass approvals ~15% improvement in appeal overturn rates using structured payer policy-driven AI systems ~85% automation of document classification and routing, reducing manual effort by ~30% Platforms and systems: • Leading development of eCaresConnect platform for patient, provider, and operational workflows (CCM, APCM, care management) • Building Databricks-based Data Lakehouse enabling real-time analytics and AI use cases Architecture, governance and execution: • Owning enterprise architecture, vendor ecosystem, and build-vs-buy decisions across EHR, AI, and data platforms • Leading cross-functional teams across engineering, operations, and external vendors • Driving SOC 2 and HIPAA compliance programs and implementing enterprise-grade AI and data governance frameworks

Associate Vice President - Digital Transformation | Strategy | Technology Management at MANKIND PHARMA LTD, Nov 2021 - Aug 2024 · 2 yrs 10 mos, Leading organization wide digital transformation with a vision of being a digital leader across various stages of the Pharma value chain. * Leading engineering teams for developing complex digital programs(>$15M) including internal team of 70+ members & partner team of 100+ members. * Established Tech "ways of working" - standardizing procedures & frameworks across product development lifecycle resulting in scale and efficiency. * Redefining the product strategies and technology architecture to improvise customer experience in terms of Time to Market and product quality. * Developing Data Strategy for the organization making data actionable, sharable and accessible using Azure DataBricks, Master Data Management and ML Ops. * Establish standards of performance and monitor adherence for staff (through performance review) and partners (through service level agreements) * Leading and owning the development and implementation of architecture strategy and standards pertinent to the industry. * Owned and delivered SFA used by 20k+ field force, including, tablet-based application, microservices backend, data visualization via control towers & AI based nudges & next best actions. * Achieved 10x gains in scale & performance for a B2C doctor-patient engagement platform, from ~2K concurrent users to 20K+ concurrent doctors by transforming application & API architecture. * Reduced bootstrap cost by 90% by creating accelerators for distributed (microservices) and standard (clean architecture) projects. * Collaborate business and change management, development teams to help define the target state architecture and the roadmap to deliver against it, steering the organization towards agile development.

Senior Application Architect - Cloud | Data | ML | RPA at Centric Consulting, Jul 2016 - Jun 2021 · 5 yrs, Gurgaon, India, Account Management, Delivery Excellence, Enterprise Application Development, Cloud Transformation & Migrations, Machine Learning, Cognitive Services. * Overall delivery ownership (revenue >$7 million dollars) for providing technology solutions and services to global clients including Application Development, Machine Learning & RPA. * Driven cloud adoption initiatives for 10+ clients (including 2 Fortune 500 companies) from various stages of cloud maturity to cloud native implementations. * Played a vital role in building and leading Application Development practice in Centric India from 2 to 90 resources, establishing Centre of Excellence for Application Development, Machine Learning, and Cloud Computing.

App Dev Tech Lead - Application Architecture | Microservices | Data | Business Process Improvement at Aon Hewitt, Jan 2012 - Jul 2016 · 4 yrs 7 mos, Gurugram, Haryana, India, * Led large and complex suite of consulting products ($5M+ budget) that includes GATE Assessment, GATE Engagement, and 360 Surveys for Talent portfolio. * Reduced the overall product development/maintenance cost by 50% by reengineering projects having multiple implementations as per client for Latin America and APAC to a single platform for all clients. * Delivered 7x gains in scale and performance via multi-tenancy at DB level, distributed caching, load modeling & cloud-based performance testing.

Application Development - Module Lead at BrickRed Technologies, Jun 2010 - Dec 2011 · 1 yr 7 mos

Education

Senior Management Program, Business Administration and Management, General, Indian Institute of Management Raipur

Bachelor of Engineering (B.E.), Computer Science, IEI Kolkata