---
title: "Manjushree.M - Customer Support Executive in Bengaluru | Tal"
description: "Meet Manjushree.M, Customer Support Executive at IBM based in Bengaluru."
image: "https://tal.club/meet/manjushreem/share-image"
---

# Manjushree\.M on Tal

## Headline

Customer Support Executive at IBM

## Location

Bengaluru

## Work experience

Customer Support Executive at IBM

Customer Support Representative at IBM Private Limited, Oct 2019 \- Apr 2022 · 2 yrs 7 mos, • Managed inbound customer calls and emails, resolving complaints related to IBM hardware including servers and networking devices\. • Identified products using serial numbers and machine type models to provide accurate technical assistance\. • Created and managed support tickets, dispatching onsite engineers based on product type and customer location\. • Collected and documented customer feedback to support continuous service improvement\. Trained new team members on ticketing tools and engineer coordination workflows\.

## Education

Diploma, Electrical and Electronics Engineering, Govt\. Polytechnic College

Diploma, Electrical and Electronics Engineering, Govt\. Polytechnic College

[View the original profile](https://tal.club/meet/manjushreem)

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