Leadership | Product Management | Healthcare | SAAS | B2B | UX | AI / ML |

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

Bengaluru Area, India

eMDP - Product Strategy, Product Management
Indian Institute of Management, Kozhikode

Bachelor of Engineering - BE, Mechanical Engineering
Sri Jayachamarajendra College of Engineering
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A seasoned product management professional with over 20 years of experience in the B2B SAAS market. I specialise in driving strategic initiatives and delivering innovative solutions that align with organisational goals. My domain expertise includes Infrastructure, Healthcare & Energy My expertise encompasses a wide range of competencies, including: Product Management: Proven track record in developing and executing product strategies that resonate with market needs and customer expectations. Agile Methodologies: Champion of Agile frameworks, fostering cross-functional collaboration to enhance product development efficiency and responsiveness. Program Management: Skilled in managing complex projects and portfolios, ensuring timely delivery while maintaining high-quality standards. Customer-Centric Design: Advocate for user experience (UX) principles and the "Jobs to be Done" framework, ensuring our solutions effectively automate customer tasks. I hold an Executive Management Development Program (eMDP) in Product Strategy from the Indian Institute of Management - Kozhikode and a Bachelor’s degree in Mechanical Engineering from Sri Jayachamarajendra College of Engineering - Mysore. Additionally, I am a certified ScrumMaster®. Outside of work, I enjoy gardening, cooking, exploring financial markets, and reading fiction, biographies, and travelogues. I am passionate about continuous learning and development, both personally and professionally.
Bengaluru
Senior Manager Digital Products at Optum, Mar 2025 - Present · 1 yr 7 mos, Bengaluru, Karnataka, India
Director - Product Management at Aurigo Software Technologies, Jul 2020 - Feb 2025 · 4 yrs 8 mos, Bengaluru, Karnataka, India, Led Aurigo's industry leading full lifecycle SAAS product for infrastructure owners in Infrastructure, Healthcare & Energy. Starting as a sole product manager grew the product management to a 20 member strong team. This team delivered consistent 30% revenue growth year on year for the last decade. Spearheaded the design of Capital Planning product for Masterworks suite, leading a team that delivered the features which contributes to 40% of the overall revenue. Launched Aurigo Lumina a generative AI / ML copilot with data science team adding SKUs worth a million and projected to grow 30% year on year. Launched the Masterworks mobile app for iOS, Android and Windows platforms with the mobile app team, infusing 5% to the product revenue. Productised 50+ features from custom modules resulting in conversion of ARR : Service ratio from 20 : 80 to 70:30 Consistently collaborated with sales, demo, marketing and proposals teams resulting in RFX shortlisting rate increase by 25%. Introduced Pendo and PowerBi analytics to monitor product usage resulting in increase in adaption by 10% and reduction of churn by 25% Introduced Azure DevOps, Confluence and Aha! for product management processes bringing in 100% transparency of information and process efficiency increase by 30%.
Senior Product Manager at Aurigo Software Technologies, Apr 2018 - Jul 2020 · 2 yrs 4 mos, Bengaluru Area, India
Product Manager at Aurigo Software Technologies, Nov 2015 - Mar 2018 · 2 yrs 5 mos, Bengaluru Area, India
Senior Operations Manager at Wrench Solutions Pvt Ltd, May 2002 - Dec 2014 · 12 yrs 8 mos, Bengaluru Area, India, Led project management of Wrench Enterprise SAAS application for Document Management, Project Lifecycle, Product Lifecycle Management for customers in Energy, Healthcare & Infrastructure. Established a business analysis framework with standard elicitation methods, value proposition definition and solution design, optimising the business process mapping process efficiency by 30%. Have successfully managed over 20 full lifecycle software implementations, ensuring timely and high-quality delivery of projects. Managed more than 30 accounts and customer relationship across india and middle east as operations manager, with NPS score of 9+ in over 25 accounts. Supported sales team with product consultation, proposal writing and product demos, with more than 50% of my demonstrations leading to the financial negotiation round and 25% conversion rate as customers. Domain / Area of expertise : Energy, Healthcare & Infrastructure.
eMDP - Product Strategy, Product Management, Indian Institute of Management, Kozhikode
Bachelor of Engineering - BE, Mechanical Engineering, Sri Jayachamarajendra College of Engineering