Headline

Senior Administrator Executive

About

I am a results-driven professional with over 6 years of experience in customer service, facility operations, and client relationship management across sectors like banking, real estate, and hospitality. My strength lies in managing teams, optimizing customer experience, and ensuring smooth operational flow. I bring adaptability, problem-solving skills, and a deep understanding of customer-centric operations. I'm actively building expertise in Excel, data handling, and CRM tools to support this transition.

Location

Thane

Work experience

Senior Executive Administrator at MRCC, Feb 2026 - Present · 5 mos, Thane, Maharashtra, India

Work Place Support Coordinator at Third Bridge Group Limited, May 2025 - Sep 2025 · 5 mos, Mumbai Metropolitan Region

Facilities Manager at Equator Property Managers Pvt. Ltd., Dec 2024 - May 2025 · 6 mos

Guest Relations Executive at SILA, Jan 2024 - Nov 2024 · 11 mos, Worli, Maharashtra, India, Handling customer resolving queries Handling Complaint Responsible for property Management

Relationship Manager at ICICI Bank, Oct 2022 - Jun 2023 · 9 mos, India, Opening new Accounts CASA Priority Accounts and Fixed deposits Generating Value from existing CASA customer Building good RAPO and Retaining customer Solving customer queries and serving customer needs Sustaining Relationship with existing Priority customers

Education

Master of Business Administration - MBA, Banking and Financial Support Services, Yashwantrao Chavan Maharashtra Open University (YCMOU), Nashik

B.COM, Banking and Financial Support Services, Yashwantrao Chavan Maharashtra Open University (YCMOU), Nashik