Manish K. profile photo 1 on Tal

Manish K.

Sr. Team Leader at Fareportal

Delhi

13+ years of work experience

Fareportal
Jun 20224 yrs 1 moPresent

Gurugram, Haryana, India

Assist customers whom have flights impacted by an airline initiated schedule change, which alters their initial travel plans. Also provide support to internal team members whom need assistance with maneuvering through the GDS airline systems.
Regency Travel & Tours
Sep 20219 mosMay 2022

Doha, Qatar

Fareportal
Jul 20138 yrs 2 mosAug 2021

Gurgaon, Haryana, India

Handling Refunds Department, Resolving Customer Escalations, Dealing with Airline Partners.
Caper Travel Company (P) Ltd.
Dec 20126 mosMay 2013

Taking care of all the operational part like booking part, transfers and co-ordination with the various companies associates for smooth operation etc, and guest movements in South India region.
Serco
May 20125 mosSep 2012

Building Nos-219, Okhala, Phase-3, New Delhi

Working in the Schedule Change department (International Ticketing)

Education

NSHM College of Management and Technology

Bachelor in Travel and Tourism Management, Tourism and Travel Services Management

NSHM College of Management and Technology

20083 yrs2011

Intermediate, science

IGSI COLLEGE, Mandu, Jharkhand

20062 yrs2008

Join Manish and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Manish K. on Tal

Headline

Sr. Team Leader at Fareportal

About

"I am an experienced leader with a demonstrated history of working in the travel and tourism industry. My skills include operations management and hospitality industry expertise. I have a strong research background and hold a Bachelor's degree in Travel and Tourism Management, with a focus on tourism and travel services management.

Location

Delhi

Work experience

Senior Team Lead at Fareportal, Jun 2022 - Present · 4 yrs 1 mo, Gurugram, Haryana, India, Assist customers whom have flights impacted by an airline initiated schedule change, which alters their initial travel plans. Also provide support to internal team members whom need assistance with maneuvering through the GDS airline systems.

Senior Team Lead at Regency Travel & Tours, Sep 2021 - May 2022 · 9 mos, Doha, Qatar

Team Leader at Fareportal, Jul 2013 - Aug 2021 · 8 yrs 2 mos, Gurgaon, Haryana, India, Handling Refunds Department, Resolving Customer Escalations, Dealing with Airline Partners.

Sr. Tour Executive at Caper Travel Company (P) Ltd., Dec 2012 - May 2013 · 6 mos, Taking care of all the operational part like booking part, transfers and co-ordination with the various companies associates for smooth operation etc, and guest movements in South India region.

Sr. Customer Service Executive at Serco, May 2012 - Sep 2012 · 5 mos, Building Nos-219, Okhala, Phase-3, New Delhi, Working in the Schedule Change department (International Ticketing)

Education

Bachelor in Travel and Tourism Management, Tourism and Travel Services Management, NSHM College of Management and Technology

Intermediate, science, IGSI COLLEGE, Mandu, Jharkhand

Manish K. - Senior Team Lead in Delhi | Tal