Mangaish Dhawde
Supply Chain & Logistics Specialist | Operations, Warehousing & Distribution | Import/Export | Vendor & Carrier Management | ERP/WMS/TMS | Driving Efficiency, Cost Optimization & Continuous Improvement
Bhopal
7+ years of work experience
Nov 20241 yr 8 mosPresent
India
Dec 20214 yrs 7 mosPresent
Bhopal, Madhya Pradesh, India
- Directed the overall strategic direction and operations of the import-export company, overseeing all aspects of international trade and logistics.
- Developed and executed business plans to expand market presence and achieve revenue growth targets.
- Maintained strong relationships with global suppliers, distributors, and partners to optimize supply chain efficiency and ensure timely deliveries.
- Negotiated favorable contracts and pricing terms with international suppliers and clients.
-Managed import/export documentation, customs compliance, and regulatory requirements for seamless cross-border transactions.
- Implemented cost-saving initiatives and operational efficiencies, maximizing profitability while minimizing expenses.
- Analyzed performance reports, financial data, and provided strategic recommendations.
Jan 20201 yr 6 mosJun 2021
Bhopal, Madhya Pradesh, India
May 20197 mosNov 2019
- Handled inbound and outbound customer calls in a courteous and timely manner.
- Assisted customers with product information, pricing, availability, and promotions.
- Provided troubleshooting and technical support for customer issues related to products/services.
- Managed and updated customer information in the company database accurately.
- Achieved and exceeded monthly performance metrics including call handling time, customer satisfaction scores, and resolution rates.
Jan 20161 yr 1 moJan 2017
Hybrid
Education
RGPV University
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