Program Manager | Revenue Growth | B2B SaaS Account Management |

Bengaluru

Bengaluru

Bengaluru, Karnataka, India

Kolkata, West Bengal, India


India







Bachelor of Commerce - BCom, Marketing/Marketing Management, General
Calcutta University, Kolkata

Bachelor of Commerce - BCom, Marketing/Marketing Management, General
Heramba Chandra College
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Revenue Growth Manager | Turning customer relationships into revenue engines 5+ years EdTech driving retention and revenue growth through consultative account management, expansion strategy, and data-driven execution. I treat retention as a revenue lever not just a metric.
Bengaluru
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Program Manager at Mesa School of Business, Apr 2026 - Present · 7 mos, Bengaluru
Revenue Growth at Openhouse, Jul 2025 - Apr 2026 · 10 mos, Bengaluru, * Oversee end-to-end program execution: admissions, educator management, batch planning, and daily operations * Drive retention and ensure high-quality student and parent experiences * Collaborate with educators to continuously refine curriculum and engagement * Ownership of revenue targets, process efficiency, and overall centre health
Sales & Retention Manager at Openhouse, May 2023 - Jul 2025 · 2 yrs 3 mos, Bengaluru, Karnataka, India, * Client Retention & Loyalty: Built retention programs that ensure long-term customer satisfaction. * Sales Strategy & Execution: Drove lead conversion, efficient deal closures, and revenue growth. * Upselling & Cross-Selling: Identified customer needs to offer tailored, value-added solutions. * Customer Experience Management: Improved touchpoints based on client insights and feedback. * Relationship Management: Strengthened customer ties through consistent, personalized engagement. * Event-Driven Sales Enablement: Organized in-house events to enhance client interaction and upsell opportunities.
Sales Specialist at Openhouse, Apr 2022 - May 2023 · 1 yr 2 mos, Kolkata, West Bengal, India, * Achieved 90% of monthly sales targets and closed qualified deals through consultative selling. *Generated 150+ qualified leads per quarter and built strong relationships with 200+ clients. *Resolved customer objections on first contact with strategic problem-solving. *Adapted to market trends and prioritized tasks to boost productivity under tight deadlines.
Course Facilitator at BitClass, Jul 2021 - Apr 2022 · 10 mos, *Conducted 30+ live sessions for 500+ learners with high engagement and completion rates. *Delivered curriculum-aligned content with subject matter expertise and adaptable teaching styles. *Ensured 100% query resolution through clear communication and timely feedback. *Used LMS, Zoom, and interactive tools to create seamless and inclusive virtual learning environments.
Business Development Associate at Lido Learning, Nov 2020 - Jun 2021 · 8 mos, India, Demonstrated strong product knowledge to effectively present Lido Learning’s offerings and address customer needs. Skilled in consultative selling, objection handling, and closing strategies. Experienced in lead generation through cold calling, email outreach, and social media prospecting. Adept at negotiating terms and delivering customer-focused solutions.
Bachelor of Commerce - BCom, Marketing/Marketing Management, General, Calcutta University, Kolkata
Bachelor of Commerce - BCom, Marketing/Marketing Management, General, Heramba Chandra College