Manbisana Chanu on Tal
Headline
Founder’s Associate & Process Manager | Business Operations | Customer Experience | Startup Operations
About
I’m an operations and customer experience professional with 2+ years of experience across hospitality, startup operations, and founder’s office functions. My professional journey began at Sheraton Grand Bangalore Hotel at Brigade Gateway, where I developed a strong foundation in guest experience, communication, and working in people-focused environments. Over the past 2.6 years at Yuyiii, I grew from a Research & Data Entry Intern to a Founder’s Associate & Process Manager, working closely with leadership across multiple areas of the business. My experience includes operations management, property onboarding, CMS handling, customer communication, process coordination, team training, hiring support, compliance tasks, and collaborating with engineers on website-related projects. I enjoy working in fast-paced environments that require multitasking, adaptability, problem-solving, and cross-functional collaboration. From independently managing day-to-day operations to handling crisis situations and improving workflows, I’ve always been drawn to roles that combine people, process, and execution. What drives me most is creating smooth and meaningful experiences for customers, teams, and partners alike. I’m currently exploring opportunities in Operations, Founder’s Office, Business Operations, Project Coordination, Customer Experience, and hospitality-driven roles where I can continue learning, contributing, and growing.
Work experience
Founder's Associate and Process Manager at Yuyiii, Nov 2024 - Mar 2026 · 1 yr 5 mos, Bengaluru, Yuyiii (https://yuyiii.com/) is an Online Travel Platform which helps in Discovery and Anxiety-free booking of Accommodation ranging from Resorts, Pet-Stays, Villas, Heritage Stays, Plantation Stays, Wildlife Lodges, Swiss Tents and many more. We achieve this in an asset-light way with Curated Stays, Phone-clicked Photos, HD Videos & In-depth Travel Expert Reviews for each Stay. Also, a unique Discovery Algorithm to ease the search for perfect Accommodation. We have over 11k+ registered travelers & 500+ active Properties.
Founder's Associate and Process Trainer at Yuyiii, Jun 2024 - Nov 2024 · 6 mos, Bengaluru, Karnataka, India
Research and Data Entry Intern at Yuyiii, Sep 2023 - Jun 2024 · 10 mos, India
Front Office Intern at Sheraton Grand Bangalore Hotel at Brigade Gateway, Jul 2022 - Aug 2022 · 2 mos, Bengaluru, Karnataka, India
Education
Bachelor of Arts - BA, History, Journalism, travel and tourism, Mount Carmel College, Palace Rd, Bengaluru
