Manasa Venkataraman profile photo 2 on Tal
Manasa Venkataraman profile photo 1 on Tal
Manasa Venkataraman profile photo 2 on Tal
Manasa Venkataraman profile photo 1 on Tal

Manasa Venkataraman

Rev-Ops architect | GTM Operations | Sales Process, Policy, and Data

Bengaluru

7+ years of work experience

SpotDraft
Jul 20263 mosPresent

Bengaluru

Leading sales and marketing operation efforts at Spotdraft. #marketingautomation #hubspot #CRM #AIRevOps #gtmstrategy
SpotDraft
Aug 20251 yr 1 moAug 2026

Bengaluru, Karnataka, India

Millenial Manager, managing 3 Gen-Zs here 💁🏽‍♀️
SpotDraft
Nov 20231 yr 10 mosAug 2025

Bengaluru, Karnataka, India

#hubspot_owner #gong_owner #revenue_forecast #vendor_management #scaling_sales_processes #pricing_analysis #revenue_analyst #sales_enablement
HackerRank
Jan 20238 mosAug 2023

Bengaluru, Karnataka, India

1. System Admin for Customer Success tool - Churnzero, and improve adoption for the same 2. Customer Health Score analysis, and renewal analysis 3. Reporting requirements for top management 4. Program Management - Manage internal projects by working with internal stakeholders for process improvement and monitoring
Whatfix
Feb 20221 yrJan 2023

Bengaluru, Karnataka, India

Led strategy driven operations such as 1. Increasing NPS response rate by almost 100% in a quarter 2. Managed and enhanced employee experience around CS Metrics 3. Worked on onboarding Salesforce for the CS Org 4. Liasion between CS and Finance for Revenue Recognition compliance, and managing SaaS metrics such as GRR, NRR, Upsells, Downsells, and other growth metrics.
Exotel
Oct 20215 mosFeb 2022

Chennai, Tamil Nadu, India

vendor relationship management, accounts payable function.
Freshworks
May 20201 yr 6 mosOct 2021

Chennai, Tamil Nadu

part of O2C process, bridging gap between sales and finance. handled customer queries on orders and payments. adherence to order processing policies
Freshworks
Aug 201910 mosMay 2020

Chennai Area, India

internship on order processing function
Freshworks
Apr 20195 mosAug 2019

Chennai, Tamil Nadu, India

internship to on-board Coupa Supplier Portal for vendor management

Manasa’s AI Stack

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Make
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Zapier
Zapier

Education

PGDM Finance, Accounting and Finance

ITM business school, chennai

20182 yrs2020
Scaler

Data Science and Machine Learning

Scaler

20231 yr2024

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Headline

Rev-Ops architect | GTM Operations | Sales Process, Policy, and Data

About

A Post Graduate in Finance, with Revenue Analyst experience in various GTM segments in the SaaS industry. High skill areas - Program Management, MS Excel, Salesforce Sales Cloud

Location

Bengaluru

AI stack

notebooklm

replit

claudecode

Make

Zapier

Work experience

Senior Manager - Sales and Marketing Operations at SpotDraft, Jul 2026 - Present · 3 mos, Bengaluru, Leading sales and marketing operation efforts at Spotdraft. #marketingautomation #hubspot #CRM #AIRevOps #gtmstrategy

Sales Operations Manager at SpotDraft, Aug 2025 - Aug 2026 · 1 yr 1 mo, Bengaluru, Karnataka, India, Millenial Manager, managing 3 Gen-Zs here 💁🏽‍♀️

Sales Operations Lead at SpotDraft, Nov 2023 - Aug 2025 · 1 yr 10 mos, Bengaluru, Karnataka, India, #hubspot_owner #gong_owner #revenue_forecast #vendor_management #scaling_sales_processes #pricing_analysis #revenue_analyst #sales_enablement

Customer Success Operations Analyst at HackerRank, Jan 2023 - Aug 2023 · 8 mos, Bengaluru, Karnataka, India, 1. System Admin for Customer Success tool - Churnzero, and improve adoption for the same 2. Customer Health Score analysis, and renewal analysis 3. Reporting requirements for top management 4. Program Management - Manage internal projects by working with internal stakeholders for process improvement and monitoring

Reporting Analyst at Whatfix, Feb 2022 - Jan 2023 · 1 yr, Bengaluru, Karnataka, India, Led strategy driven operations such as 1. Increasing NPS response rate by almost 100% in a quarter 2. Managed and enhanced employee experience around CS Metrics 3. Worked on onboarding Salesforce for the CS Org 4. Liasion between CS and Finance for Revenue Recognition compliance, and managing SaaS metrics such as GRR, NRR, Upsells, Downsells, and other growth metrics.

Senior Operations Associate-Bills & Payments at Exotel, Oct 2021 - Feb 2022 · 5 mos, Chennai, Tamil Nadu, India, vendor relationship management, accounts payable function.

Sales Operations Executive at Freshworks, May 2020 - Oct 2021 · 1 yr 6 mos, Chennai, Tamil Nadu, part of O2C process, bridging gap between sales and finance. handled customer queries on orders and payments. adherence to order processing policies

Sales Operations Intern at Freshworks, Aug 2019 - May 2020 · 10 mos, Chennai Area, India, internship on order processing function

Finance Intern at Freshworks, Apr 2019 - Aug 2019 · 5 mos, Chennai, Tamil Nadu, India, internship to on-board Coupa Supplier Portal for vendor management

Education

PGDM Finance, Accounting and Finance, ITM business school, chennai

Data Science and Machine Learning, Scaler