Headline

Product Manager at JPMorganChase | B2B SaaS & FinTech

About

Experienced Product Manager with a strong background in building user-centric, high-impact products across B2B SaaS and Financial Services. I value empathy, fast learning, crisp communication, and sharp prioritisation. Currently at JPMorgan Chase, I’m part of the Connected Banking Growth Product Team, leading growth for the Spend and Save modules on the Chase mobile and web apps. - Drive growth experiments to boost traffic, engagement, and enrollments - Optimise in-app user journeys through A/B and Multivariate testing - Define and track KPIs like DAUs, CTRs, and conversions to inform roadmap decisions Previously, I worked at LeadSquared, a leading Sales Execution SaaS platform, owning key features in the Marketing Automation suite, where I worked on building email marketing journeys to help businesses acquire and retain customers more effectively. I worked with customers, customer-facing teams and leadership teams to understand customer needs and use cases, product focus and roadmap to build product backlog. Always keen to connect with fellow product thinkers and builders, feel free to connect with me on Linkedin.

Location

Bengaluru

AI stack

Microsoft Copilot

Work experience

Product Manager at JPMorganChase, Jan 2025 - Present · 1 yr 8 mos, Bengaluru, Owning the Growth strategy for Spend & Save modules on the Chase mobile app & Chase.com. - Design and execute growth experiments(through A/B testing and Multivariate testing) to increase traffic, engagement, and feature enrollment. - Collaborate with engineering, design, analytics, and other product teams to ship and scale growth features rapidly. - Define and monitor success metrics (DAUs, enrollments, click-throughs) and iterate based on outcomes.

Product Manager at LeadSquared, Jan 2022 - Jan 2025 · 3 yrs 1 mo, Bangalore Urban, Karnataka, India, - Owned the Marketing tools module to evolve the product roadmap to support customer use cases and new industry verticals that Leadsquared is pivoting in. Roles and Responsibilities: - Integrated GenAI(Amazon Bedrock) for automated email content generation, reducing manual effort by 50% and boosting the productivity of email content creators. - Led a team of 4 engineers and 1 designer to deliver the "File Attachments in Emails" feature, managing the product lifecycle from discovery to post-launch, driving adoption by 100+ customer accounts in 6 months. - Collaborated with cross-functional teams to ship zero-defect features like Tags for email templates, editable sender names in campaigns, and template access permissions/cloning/archiving, driving engagement in 500+ customer accounts with 1,000+ active users. - Developed an optimisation feature to identify automated workflows linked to email templates, saving an average of 20 manual hours per month. - Conducted 15+ webinars and product demonstrations for both internal staff and external customers regarding new functionalities, contributing to a 50% decrease in reported issues related to email deliverability. - Teamed up with Marketing Team on the email module’s vision, GTM, and roadmap, helping LeadSquared gain recognition as a Niche Player in Gartner's 2024 Magic Quadrant for B2B Marketing Automation platforms. - Implemented security features like file permission access and daily email usage limit alerts to safeguard the platform from potential unethical access or hacks.

Associate Product Manager at Kuliza, May 2021 - Jan 2022 · 9 mos, Bangalore Urban, Karnataka, India, - Implemented Comprehensive user journeys for Proof of Concepts and Lending Boxed products(BNPL, Business Loans for SMEs)across India and APAC regions on the low code platform that reduced GTM strategy for Banks & NBFCs by 3 weeks. - Authored requirements specifications documents and wireframes for outlining the technical changes required for implementing scalable business solutions. - Devised market research and competitive analysis to optimise the user experience during lending journeys for Onboarding, Underwriting & Risk Assessment.

Application Development Analyst at Accenture, 2020 - 2021 · 1 yr, Bengaluru, Karnataka, India, - Worked in the SDM Revenue posting project for the Canadian retail giant Loblaw Companies with exposure to agile methodologies. - Innovated and developed tools in SAP to automate time-taking debugging issues that expedited the closing of deals for the customers by 20%. - Collaborated with clients and cross-functional teams and developed IT solution accelerators for drafting practical implementation of roadmaps and insights.

SAP ABAP Developer at DXC Technology, Jan 2018 - May 2020 · 2 yrs 5 mos, Bengaluru Area, India, Project: Price Reference Server [PRS] - Working experience of Full Life Cycle Implementation of SAP methodologies with a good understanding of Business Process and SAP R/3 functionality. - Advocated technical support to clients during major escalations, resulted in saving up the revenue for the client HPE which was at stake.

Education

Bachelor of Engineering (B.E.), Computer Science, CMR Institute Of Technology

DAV Public School, Patna