MAMIDI PAVAN KUMAR profile photo 1 on Tal

MAMIDI PAVAN KUMAR

Deputy manager II (Business banking operations)

Visakhapatnam Rural mandal

11+ years of work experience

ICICI Bank
Apr 20233 yrs 1 moPresent

Tirupati, Andhra Pradesh, India

Transaction processing, Adherence to the complaince, Resolution to audit query's, Stakeholder management, verification of security documents and property valuations, Collateral calculation, Business loan operations, Pending complaince management, Working with Excel, Quality meetings, FRFC management, Security documents storage and courier, Learning new modules, KYC verification with sanction, Insurance verification of collateral properties, CHG verification of PVT LTD company's , Escalation management, Proficient in Disbursement procedures, Cascading mails regarding quality improvement as per process guidelines
ICICI Bank
Apr 20233 yrs 1 moPresent

India

ICICI Bank
Apr 20232 yrs 1 moApr 2025

India

Banking operations
Conduent
Jan 20212 yrs 5 mosMay 2023

Visakhapatnam, Andhra Pradesh, India

Conduent
Jan 20212 yrs 5 mosMay 2023

India

Analysing the quality of the processed loans and preventing the errors to meet the quality of the team. Have to discuss with the clients on a weekly basis regarding process updates and need to take the clarifications for the new scenarios.
Concentrix
Oct 20145 yrs 3 mosDec 2019

India

Need to resolve the customer queries, complaints and requests by sharing the updated information with us. In case of any issue need to take the backend request to sort out the customer concern. Also I was moved to the escalation desk after. Being an escalation supervisor iam supposed to prioritise the escalated cases to resolve it asap. However I need to communicate with the relevant departments of clients for speedy resolutions of customer complaints.

Education

Andhra university

Bachelor's degree, Chemistry

Andhra university

20093 yrs2012

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Headline

Deputy manager II (Business banking operations)

Location

Visakhapatnam Rural mandal

Work experience

Deputy Manager II (Assets and Liabilities Ops) at ICICI Bank, Apr 2023 - Present · 3 yrs 1 mo, Tirupati, Andhra Pradesh, India, Transaction processing, Adherence to the complaince, Resolution to audit query's, Stakeholder management, verification of security documents and property valuations, Collateral calculation, Business loan operations, Pending complaince management, Working with Excel, Quality meetings, FRFC management, Security documents storage and courier, Learning new modules, KYC verification with sanction, Insurance verification of collateral properties, CHG verification of PVT LTD company's , Escalation management, Proficient in Disbursement procedures, Cascading mails regarding quality improvement as per process guidelines

Deputy Manager at ICICI Bank, Apr 2023 - Present · 3 yrs 1 mo, India

Deputy Manager I at ICICI Bank, Apr 2023 - Apr 2025 · 2 yrs 1 mo, India, Banking operations

Transaction Processor at Conduent, Jan 2021 - May 2023 · 2 yrs 5 mos, Visakhapatnam, Andhra Pradesh, India

Banking at Conduent, Jan 2021 - May 2023 · 2 yrs 5 mos, India, Analysing the quality of the processed loans and preventing the errors to meet the quality of the team. Have to discuss with the clients on a weekly basis regarding process updates and need to take the clarifications for the new scenarios.

Senior Customer Service Representative at Concentrix, Oct 2014 - Dec 2019 · 5 yrs 3 mos, India, Need to resolve the customer queries, complaints and requests by sharing the updated information with us. In case of any issue need to take the backend request to sort out the customer concern. Also I was moved to the escalation desk after. Being an escalation supervisor iam supposed to prioritise the escalated cases to resolve it asap. However I need to communicate with the relevant departments of clients for speedy resolutions of customer complaints.

Education

Bachelor's degree, Chemistry, Andhra university

MAMIDI PAVAN KUMAR - Deputy Manager II (Assets and Liabilities Ops) in Visakhapatnam Rural mandal | Tal