Headline

Leading AI-driven product strategies for urban mobility solutions.

About

As Chief Product Officer at Druooz, I lead the vision, strategy, and execution of innovative products redefining urban mobility in India. Over the past two years, our team has scaled a fleet of over 12,000 cabs across Tier-1 cities, increasing driver retention by 40% and fleet utilization by 25% with AI-driven allocation and dynamic pricing. Additionally, we expanded revenue by 35% through corporate mobility partnerships while maintaining a 99.6% uptime across rider and driver applications. With expertise in strategic vision and cross-functional collaboration, I focus on building seamless ecosystems that integrate drivers, riders, and partners to deliver reliable and scalable solutions. My work is driven by a commitment to innovation and the creation of sustainable impact, aligning business strategy with technology to transform customer experiences and empower stakeholders.

Location

Bengaluru

AI stack

aistudio

gemini

Work experience

Product & Project Head at Druooz, Sep 2023 - Oct 2025 · 2 y 1 mo, Bengaluru, Karnataka, India, At Druooz, I lead the vision, strategy, and execution of products that are reimagining urban mobility in India. My role goes beyond building features — it’s about scaling ecosystems that connect drivers, riders, and partners into a seamless, reliable, and future-ready platform. 1. Grew the fleet from 0 → 12,000+ cabs across Bangalore & Tier-1 cities within 18 months. 2. Increased driver retention by 40% through subscription models and token-based incentives. 3. Boosted fleet utilization by 25% using AI-driven allocation & dynamic pricing. 4. Forged 60+ corporate mobility partnerships, expanding revenue by 35% in 1 year. 5. Delivered 99.6% uptime across rider & driver apps with real-time dispatch. 6. Leading a cross-functional team of 50+ engineers, designers, and PMs, I ensure execution matches ambition — balancing scale, speed, and customer obsession. 7. I drive data-first product innovation, translating market signals into experiences that delight users and drive growth. 8. I collaborate with operations, growth, and policy stakeholders to position Druooz as India’s most trusted alternative to traditional ride-hailing giants. 9. 🤖 Deployed GenAI-powered product functionalities — including driver support chatbots, automated dispute resolution, predictive demand forecasting, and personalized rider experiences — cutting support resolution times by 50% and driving smarter decision-making across the platform

Product Analyst at Test IO, Oct 2020 - Aug 2023 · 2 yrs 11 mos, India, 1. Evaluated functionalities and user flows to close gaps between features and expectations. 2. Collaborated across projects to deliver smooth customer focussed releases. 3. Delivered insights that shaped feature design, Priorities and launch readiness 4. Managed backlog items to enhance product quality and usability.

Student Voice Representative at University of South Wales, May 2012 - Jun 2013 · 1 yr 2 mos, London, England, United Kingdom, - Represented Post Graduate Students of 2012/2013 Cohort with the University Board, VC, Heads of Departments and Professors in regards with concerns on curriculum and Assignments. - Have been successful in seeking approval from the University Board in regards with changes in Curriculum and Assignments.

Education

PGP, Product Management, Northwestern University - Kellogg School of Management

Post Graduate Diploma in Management, Strategic Management and Leadership, University of South Wales