Headline

Student at Virginia Tech

About

As a committed Business Information Technology student focusing on Decision Support Systems, I have a strong passion for business analytics, IT consulting, and technology. I’m eager to apply my expertise in these areas to real-world challenges. Proficient in Excel, accounting systems, and data analytics, I actively seek opportunities to enhance my skills further. Looking ahead, I’m excited to use my education and experience to make a meaningful impact in the BIT field. I look forward to connecting with like-minded professionals and peers to explore opportunities for both personal and professional growth.

Location

Blacksburg

Work experience

Administrative Assistant at DMV Lookover LLC, Jun 2021 - Present · 5 yrs 1 mo, Manage all types of data within the organization; Supervise maintenance, installation and updates of data center systems, maintain building records and schematics, create policies and rules related to data accessibility and distribution Familiarity with MS Excel tools for creation of trend analysis/pivot tables & charts Proficiency in Microsoft Office, including a working knowledge of Microsoft Word and Excel and PowerPoint and Web-enabled applications Experience with complete daily closeout, including cash, credit card, and check balancing, data upload, and record administration according to Capstone policies and standard operating procedures

Business Analyst Intern at A1-Rentals LLC, Jan 2024 - Jun 2024 · 6 mos, Implemented data-driven pricing strategies, resulting in a 20% increase in revenue Created comprehensive reports and dashboards to track KPIs and performance metrics Applied data manipulation techniques to determine trends beneficial for enhancing business operations Supported the implementation of a new CRM system, ensuring smooth transition and training to staff, resulting in improved efficiency and customer engagement

Receptionist at Richfield Living, Jan 2023 - Dec 2023 · 1 yr, Welcomed visitors with professionalism, ensuring a positive first impression & smooth navigation to their destinations Efficiently managed phone communications, ensuring prompt message delivery & directing incoming calls to the appropriate recipients, optimizing communication flow in the facility Successfully managed incoming mail, checks, & payments, maintaining accuracy in processing financial transactions, contributing to the smooth operation of the facility's financial processes Organized & maintained documentation systems through copying, filing, and faxing of both paper & electronic documents, ensuring easy retrieval and efficient record-keeping for the facility

Education

Virginia Tech

Dominion High School