Headline

Team Lead - Operations Department in Federal Bank Ltd || AML/KYC || Specialized in Power BI

About

Experienced Team Lead in banking operations, currently working with Federal Bank. With a strong foundation in client management and team leadership, I have successfully managed a team of 20 professionals handling Account openings and KYC verification. I handle escalations to ensure timely resolutions and maintain high client satisfaction. Previously, I worked as a Program Coordinator at Omics International Pvt Ltd, where I coordinated various scientific projects and supported program execution. Following that, I served as an ML Data Associate at Amazon, where I contributed to managing and processing large datasets to optimize machine learning models. In addition to my hands-on experience, I have completed online courses in Power BI, Advanced Excel, and AML KYC End-to-End, enhancing my analytical and compliance skills. I am highly skilled in process optimization, client relationship management, and meeting operational KPIs, ensuring efficient execution of banking operations. Proficient in tools like Darwin, Prefios Portal, Excel, Outlook, and ML tools for data analysis, I thrive in fast-paced environments and am adept at handling complex challenges. My goal is to continue growing my career in banking and operations management, contributing my diverse skill set and leadership abilities to make an impact in a dynamic and forward-thinking organization.

Location

Visakhapatnam

Work experience

Operations Team Lead at Federal Bank, Dec 2024 - Present · 1 yr 6 mos

VAO Relationship Manager at Federal Bank, Jun 2023 - Nov 2024 · 1 yr 6 mos

Program Coordinator at OMICS International Conference, Dec 2022 - Jun 2023 · 7 mos, Andhra Pradesh, India

ML data associate at Amazon, Aug 2022 - Dec 2022 · 5 mos, Hyderabad, Telangana, India

Education

Master of Science - MS, Electronics and Instrumentation, Andhra university

Bachelor of computer science, Maths electrionics computer science, Aditya Degree College, Visakhapatnam